Original price was: CAD$988.53.CAD$797.20Current price is: CAD$797.20.
Authorized Partner for United States (US)Three years of FortiCare Essential keeps a FortiWiFi 50G-5G-II receiving FortiOS updates and within Fortinet’s RMA program through a mid-lifecycle budget review point. FC-10-W50G5-314-02-36 covers a single FWF-50G-5G-II-A: firmware and security patch downloads, access to Fortinet’s web support portal, and return-and-replace RMA, active from contract registration through year three.
Essential provides access to FortiOS firmware and patch releases, the Fortinet web support portal for case submissions, the FortiCare asset portal, and return-and-replace RMA for hardware failures. Critical-issue response is next business day via the online portal. Telephone support is not included at this tier. For branch deployments where the FWF-50G-5G-II-A handles primary 5G WAN connectivity, the web-portal support cadence is adequate for most day-to-day operations.
FortiCare comes in three tiers. This contract is Essential; compare the tiers below to confirm the coverage matches what the site requires.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations that review IT assets on three-year procurement or depreciation cycles align naturally to this contract length. It covers more than half the typical deployment lifespan of a FortiWiFi unit, eliminates two annual renewal events, and avoids the upfront cost of a full 5-year commitment for teams that prefer to reassess hardware at the three-year mark. Procurement teams with fiscal triennial review schedules also find the term a clean fit.
This is a software license. There is no physical shipment. The contract key is delivered electronically to any country, normally within one business day of purchase. Register it in Fortinet’s support portal against the FWF-50G-5G-II-A serial and coverage begins from that date.
Essential provides support infrastructure: firmware access, portal support, and RMA. It does not include FortiGuard security subscriptions such as IPS, antivirus, or application control. For a device that also needs active threat intelligence, the UTP bundle (FC-10-W50G5-950-02-36) or Enterprise bundle (FC-10-W50G5-809-02-36) include both FortiGuard services and FortiCare Premium together. Buy Essential when FortiGuard coverage comes from a separate subscription and the only requirement is vendor support continuity.
DataCenter360.ca is an authorized Fortinet Select Partner and ships licenses electronically worldwide, typically the same business day. The 3-year and 5-year Essential terms for the FWF-50G-5G-II are available on this site; if you need to price both for a budget decision, both options are listed on the model page.
A 3-year contract typically costs less per year than three sequential 1-year purchases and eliminates two renewal events. It also avoids any gap in coverage at each annual renewal date, which matters for an active RMA program.
Essential includes return-and-replace RMA. Send the failed unit to Fortinet, and a replacement ships after it is received. For advance replacement (shipped before the failed unit is returned), upgrade to FortiCare Premium (FC-10-W50G5-247-02-36).
Yes. FortiOS updates including modem firmware are part of the Essential contract for the FWF-50G-5G-II-A as a whole unit. Firmware patches released during the 3-year term are accessible through Fortinet’s support portal once the contract is registered.
Yes. FortiCare licenses have no geographic restriction on delivery. The contract key is delivered electronically to any country. Physical hardware is Canada-market; licenses are worldwide.
Essential does not include telephone access to Fortinet TAC. To add phone support and faster critical-issue response, purchase FortiCare Premium (FC-10-W50G5-247-02-36) instead, or contact DataCenter360.ca to discuss upgrading the existing Essential contract.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-314-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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