Original price was: CAD$1,647.55.CAD$1,328.67Current price is: CAD$1,328.67.
Authorized Partner for United States (US)A FortiWiFi 50G-5G-II deployed as a primary 5G cellular WAN gateway is business-critical infrastructure. FC-10-W50G5-314-02-60 covers that unit for five years under FortiCare Essential: firmware and security patch access, Fortinet’s online support portal, and return-and-replace RMA if the hardware fails. Coverage runs from the activation date through year five.
Essential is Fortinet’s entry-tier support contract. Registering it against the FWF-50G-5G-II-A serial grants FortiOS firmware and patch downloads, access to Fortinet’s web support portal for case submissions, the FortiCare asset management portal, and return-and-replace RMA. Critical-issue response time is next business day. Telephone support is not included at this tier; web portal submissions cover ongoing technical issues. For a branch or remote-site deployment where the device runs reliably day-to-day, that response model typically fits without issue.
FortiCare comes in three tiers. This contract is Essential; compare the tiers below to confirm the coverage matches what the site requires.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Teams that handle hardware and support purchasing together find a 5-year contract cleaner. One purchase covers the FWF-50G-5G-II-A’s expected service life and removes three separate renewal events from the IT calendar. The per-year cost is fixed at the purchase date, which is favorable compared to stacking annual renewals over time. IT managers at branch or retail locations, and MSPs provisioning several FWF-50G-5G-II units with aligned end dates, are the primary buyers.
This is a software license with no physical shipment. After purchase, DataCenter360.ca delivers the contract key electronically to any country, normally within one business day. Register the key in Fortinet’s support portal against the FWF-50G-5G-II-A serial number and coverage starts that day.
Essential covers support and RMA, not FortiGuard security services. The FWF-50G-5G-II-A with active threat intelligence also needs IPS, antivirus, and web filtering subscriptions. If the device needs both FortiCare Premium and FortiGuard services in one purchase, the UTP bundle (FC-10-W50G5-950-02-60) or Enterprise bundle (FC-10-W50G5-809-02-60) combine those services together. Essential is the right choice when the device already has FortiGuard coverage from a separate subscription and only needs support and RMA continuity.
DataCenter360.ca is an authorized Fortinet Select Partner. A 5-year Essential contract is a single order, fulfilled electronically worldwide, typically the same business day. For multi-unit orders where several FWF-50G-5G-II serials need aligned five-year coverage, reach out and we can consolidate into one transaction.
A 5-year contract covers the FWF-50G-5G-II-A’s full expected deployment cycle in one purchase, removes three renewal events from the calendar, and locks the per-year Essential cost at the current rate. Sequential annual purchases typically cost more per year and create administrative overhead at each renewal date.
Essential provides access to Fortinet’s web support portal for technical case submissions. Response time for critical issues is next business day. There is no telephone access to Fortinet TAC at the Essential tier; if phone support is required, upgrade to FortiCare Premium (FC-10-W50G5-247-02-60).
Yes. FortiCare Essential is a contract for the entire FWF-50G-5G-II-A unit as a single serial number. Firmware updates, RMA, and portal support cover the full device including the embedded 5G modem, the Wi-Fi 6 AP, and the FortiSP5 security processing.
Yes. FortiCare Essential licenses ship electronically to any country with no geographic restriction. Physical FWF-50G-5G-II-A hardware is a Canadian-market product, but the support contract is delivered digitally worldwide.
Yes. A FortiCare Premium upgrade can overlay the remaining contract term. Contact DataCenter360.ca or Fortinet to confirm the upgrade path and pricing for the remaining coverage period on the registered serial.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-314-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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