Fortinet FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FW71G-211-02-12)

SKU: FC-10-FW71G-211-02-12

Original price was: CAD$499.26.Current price is: CAD$402.63.

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The FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA (FC-10-FW71G-211-02-12) is a 1-year advance replacement add-on that ships a replacement unit within 4 hours of a confirmed failure, suited for annual budget cycles and initial Priority RMA evaluations.
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Product description

Not every RMA commitment fits a multi-year contract. The FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA (FC-10-FW71G-211-02-12) gives you a single year of advance replacement coverage on the Wi-Fi 6 branch unit, with a replacement arriving within 4 hours of a confirmed failure. It is a practical starting point for teams piloting Priority RMA before committing to a longer term.

What the 1-Year 4-Hour Priority RMA Covers

This is a Priority RMA add-on for FortiCare Premium or Elite subscribers on the FortiWiFi 71G. Standard FortiCare RMA replaces hardware through a return-first process that can span days. Adding this service changes the delivery window to 4 hours: Fortinet ships a replacement unit before you return the failed one. One year of that coverage keeps the SLA in place through a full fiscal or contract cycle without a multi-year commitment.

Who This Service Fits

IT teams managing FortiWiFi 71G units at locations where simultaneous downtime of the firewall and the Wi-Fi 6 radio is unacceptable. The 1-year term suits organizations evaluating Priority RMA for the first time, aligning hardware support with an annual budget cycle, or covering a deployment during its initial year before moving to a longer term. It also fits smaller rollouts where committing to 3 or 5 years ahead of a refresh cycle does not make financial sense.

Activation and Delivery

Purchase and receive the electronic license in 0–1 business days. Register the SKU in the FortiCare Support Portal against the FortiWiFi 71G serial number. Coverage begins on activation and runs for 12 months. To initiate an RMA, open a TAC case and confirm the hardware fault with Fortinet’s support engineers. Once confirmed, Fortinet dispatches the advance replacement within the 4-hour window.

FortiCare Support Tiers at a Glance

The 4-Hour Priority RMA is available as an add-on to FortiCare Premium and Elite. The table below shows how RMA and support capabilities differ by FortiCare tier.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

This Add-On Versus a Full Bundle

The 1-year Priority RMA covers hardware replacement speed. It does not include FortiGuard security services. If the FortiWiFi 71G also needs URL filtering, antivirus, IPS, or sandboxing, a subscription bundle such as UTP or Enterprise covers those services plus FortiCare Premium in one SKU, with this Priority RMA stackable on top. Compare the total cost of bundle plus add-on against individual services for your environment.

Buying from DataCenter360.ca

DataCenter360.ca ships electronic Fortinet licenses the same business day for orders confirmed before 2 PM ET. We are a Fortinet Select Partner and can assist with licence registration in the FortiCare Portal after purchase. The 1-year SKU (FC-10-FW71G-211-02-12) is in stock and available for immediate delivery at the Fortinet published rate.

Can I purchase this without an active FortiCare subscription?
No. FC-10-FW71G-211-02-12 requires FortiCare Premium or FortiCare Elite to be active on the same FortiWiFi 71G unit. The Priority RMA add-on supplements the underlying support contract; it cannot be activated without one.
What triggers the 4-hour clock?
You open a TAC case and work with a Fortinet support engineer to confirm the hardware failure. Once the failure is confirmed by TAC, the 4-hour window for dispatching the advance replacement unit begins. The clock does not start at the time of the initial call.
Are 3-year and 5-year options available?
Yes. The 3-year term is FC-10-FW71G-211-02-36 and the 5-year term is FC-10-FW71G-211-02-60. Both are available through DataCenter360.ca. Longer terms typically offer a lower effective per-year cost compared to renewing the 1-year SKU annually.
Does the advance replacement ship before I return the failed unit?
Yes. Under advance replacement, Fortinet ships the replacement unit before receiving the defective hardware. After the replacement arrives and is installed, you return the failed unit within Fortinet’s standard return window, typically 10–15 business days after receipt of the replacement.
Is this license available for FortiWiFi 71G units deployed outside Canada?
Yes. The license registers globally through Fortinet’s Support Portal and electronic delivery is worldwide. Physical hardware delivery timelines under the 4-hour SLA depend on Fortinet’s regional parts depot coverage. Verify local depot availability with Fortinet TAC for sites outside major urban centres.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW71G-211-02-12

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