Fortinet FortiWiFi 71G 4-Hour Delivery Priority RMA, 5-Year (FC-10-FW71G-211-02-60)

Some downtime scenarios call for speed, not hand-holding. The FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-FW71G-211-02-60) commits to getting replacement hardware couriered to your site within four hours of an RMA being confirmed — no engineer included, no return waiting period. Your team handles the physical swap, and the five-year term means the SLA is in place for the full deployment window. Requires FortiCare Premium or FortiCare Elite on the same device.

What 4-Hour Delivery Priority RMA Covers

When a FortiWiFi 71G fails and an RMA is confirmed, Fortinet dispatches a replacement unit by courier with a commitment to have it on-site within four hours. This is faster than standard next-business-day Advanced Replacement, and it covers weekends and holidays — which standard RMA does not. Your team is responsible for the physical swap: removing the failed unit, installing the replacement, and restoring configuration from backup.

This service runs for five years from activation and attaches to a specific FortiWiFi 71G serial number. It requires FortiCare Premium or FortiCare Elite as the base support contract. FortiCare Essential is not eligible. If you need an on-site engineer as part of the same dispatch, the -212- variant (FC-10-FW71G-212-02-60) covers both courier and engineer.

Who This RMA Tier Suits

The 4-Hour Delivery option fits organizations with capable on-site IT staff who can perform the hardware swap but need rapid access to replacement parts. It’s a cost-efficient choice relative to the full Onsite variant — you get the same four-hour courier commitment without the added cost of an engineer dispatch. Typical buyers include mid-size enterprise IT teams, managed service providers running FortiWiFi-based wireless deployments, and multi-site networks with a skilled technician available at each location.

Activation and Delivery

This is an electronic subscription. DataCenter360.ca emails a registration key after your order is processed, typically within one business day. Log into support.fortinet.com, locate Asset Management, and register the key to your FortiWiFi 71G’s serial number. The five-year coverage window starts at registration. No physical hardware ships at purchase; replacement hardware ships only in response to an actual confirmed RMA event.

FortiCare Support Tiers and RMA Eligibility

Priority RMA add-ons like this one are available only to devices covered under FortiCare Premium or FortiCare Elite. The table below summarizes the baseline RMA handling at each FortiCare tier and confirms which tiers qualify for Priority RMA add-ons.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving organizations across Canada and worldwide. This 5-year subscription arrives as an electronic registration key, delivered by email within one business day of purchase. If you need the 4-Hour Onsite variant (courier plus engineer), see FC-10-FW71G-212-02-60. For questions on pairing this with a FortiCare Premium contract for your FortiWiFi 71G, contact us directly.