Fortinet FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FW71G-211-02-36)

Branch firewalls fail at unpredictable moments. When they do, the FortiWiFi 71G 4-Hour Hardware Delivery Priority RMA (FC-10-FW71G-211-02-36) limits the damage: Fortinet ships a replacement unit before you send back the defective one, and that unit arrives within 4 hours of a confirmed failure. Three years of that coverage keeps the SLA clock reset every time your operations team needs it.

What the 3-Year 4-Hour Priority RMA Covers

This is a Priority RMA add-on that sits on top of FortiCare Premium or Elite for the FortiWiFi 71G. Standard FortiCare handles RMA through a return-and-replace process that can span business days. This add-on replaces that timeline with a 4-hour advance delivery commitment: Fortinet ships the replacement before you return the failed unit, keeping disruption at the Wi-Fi 6 branch to a minimum.

Who This Service Is For

Organizations running the FortiWiFi 71G at locations where both firewall inspection and wireless connectivity are critical. The FortiWiFi 71G integrates dual-band Wi-Fi 6 (802.11ax) with NGFW in a single 1RU chassis — when it goes down, wired and wireless traffic stop together. The 4-hour SLA fits IT teams whose mean-time-to-recovery (MTTR) targets appear in service agreements, and multi-site deployments where dispatching a spare unit is not practical.

Activation and Delivery

This is an electronic license, delivered in 0–1 business days after order confirmation. Attach it to the FortiWiFi 71G serial number in the FortiCare Support Portal. Coverage activates on the registration date and runs for 36 months. When a failure occurs, open a TAC case. Fortinet confirms the hardware fault and initiates 4-hour shipment of the advance replacement unit.

FortiCare Support Tiers at a Glance

This Priority RMA add-on is available for FortiCare Premium and Elite subscribers. The table below summarizes what each tier includes before the Priority RMA is added.

This Service Versus a FortiWiFi 71G Bundle

The 4-Hour Hardware Priority RMA covers replacement speed only — it does not add FortiGuard threat feeds, URL filtering, or sandbox inspection. If the FortiWiFi 71G also needs active threat protection, a UTP or Enterprise subscription bundle covers both the FortiGuard security services and FortiCare Premium in one SKU. The Priority RMA can then be added on top. Review both options to match your security and uptime requirements.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet’s licensing system. We process electronic licenses the same business day for orders confirmed before 2 PM ET, and confirm the registered SKU for your FortiCare Portal setup. The 3-year term (FC-10-FW71G-211-02-36) is in stock and available for immediate delivery.