Fortinet FortiWiFi 50G 4-Hour Hardware Priority RMA, 3-Year (FC-10-FW50G-211-02-36)

Three-year Priority RMA removes the annual renewal from the support calendar. FC-10-FW50G-211-02-36 locks in four-hour courier hardware replacement for the FortiWiFi 50G for a full three years, covering the same window as most network refresh cycles and eliminating the overhead of re-qualifying support every twelve months.

What This Service Covers

FC-10-FW50G-211-02-36 is a three-year Priority RMA add-on for the FortiWiFi 50G. When a hardware failure is confirmed through a Fortinet support case, a replacement unit ships via courier targeting four-hour on-site delivery. The replacement is dispatched before the defective unit is returned, so there’s no waiting for Fortinet to receive the failed device first. This service requires an active FortiCare Premium or Elite contract on the same FortiWiFi 50G serial number. It covers hardware replacement logistics only and does not extend security service or firmware entitlements beyond the base FortiCare contract.

FortiCare Tiers and Priority RMA Eligibility

Priority RMA is an add-on to FortiCare Premium or Elite. FortiCare Essential does not qualify. The table below shows how each tier handles hardware replacement and what the add-on unlocks.

Who Needs This

The three-year term is the practical fit for FortiWiFi 50G units deployed at branch offices, retail locations, or distributed enterprise sites with defined hardware lifecycles. Organizations that align support contracts to a refresh cycle benefit from a single purchase covering the entire window. Managed service providers carrying FortiWiFi 50G units on multi-year client engagements can match the Priority RMA term to the contract, avoiding mid-engagement renewals. Hospitality and healthcare sites using the FortiWiFi 50G for combined guest access and perimeter security also benefit from four-hour replacement coverage, where an outage directly affects guest services or clinical operations.

Activation and Delivery

FC-10-FW50G-211-02-36 is delivered electronically and is available to any country, typically within one business day of purchase. Register the license against the specific FortiWiFi 50G serial number through the Fortinet Support Portal. Once active, the Priority RMA entitlement appears under the device’s support profile alongside the base FortiCare tier. No physical media ships with the license; hardware dispatch is managed by Fortinet’s logistics team when an RMA case is confirmed and approved.

3-Year Term vs. Other Options

FC-10-FW50G-211-02-12 covers one year at a lower upfront cost for shorter-horizon planning. FC-10-FW50G-211-02-60 extends to five years for sites with longer deployment windows and a lower per-year cost objective. For environments where same-day delivery is required but four hours is acceptable rather than strict, this service delivers. If next-calendar-day replacement is sufficient and a lower price point matters, FC-10-FW50G-210-02-36 provides the same three-year coverage at a reduced cost.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner delivering support licenses electronically to customers worldwide. FC-10-FW50G-211-02-36 orders are typically fulfilled within one business day. Confirm the target unit has an active FortiCare Premium or Elite contract before ordering; adding Priority RMA to a unit without Premium or Elite coverage won’t activate the service. Contact us for a multi-unit quote if you need to cover several FortiWiFi 50G devices across sites.