Fortinet FortiWiFi 50G 4-Hour Hardware Priority RMA, 1-Year (FC-10-FW50G-211-02-12)

A single year of four-hour courier Priority RMA fits the FortiWiFi 50G into situations where a longer commitment isn’t practical yet. FC-10-FW50G-211-02-12 is a common choice when a device was installed partway through a budget cycle, when the deployment duration is still being assessed, or when the organization wants to evaluate four-hour Priority RMA before committing to a 3- or 5-year term.

What This Service Covers

FC-10-FW50G-211-02-12 is a one-year Priority RMA add-on for the FortiWiFi 50G. After a Fortinet support case confirms hardware failure, a replacement unit ships via courier with a four-hour delivery target. The advance replacement ships before the defective unit is returned. An active FortiCare Premium or Elite contract on the same FortiWiFi 50G serial number is required. The service covers hardware replacement logistics only, with no extension to security services or firmware rights.

FortiCare Tiers and Priority RMA Eligibility

Priority RMA requires FortiCare Premium or Elite as the base support tier. Essential-tier devices are not eligible. The table below outlines the tier differences and where the Priority RMA add-on fits.

Who Needs This

The one-year term suits several specific scenarios. A FortiWiFi 50G added to a site in the middle of a fiscal year benefits from a short term that realigns renewal dates with the annual support calendar. Organizations evaluating whether four-hour Priority RMA belongs in their standard support model can test it for a year before committing multi-year. Lab environments, temporary deployments, and devices approaching the end of a planned refresh cycle are also practical candidates for a single-year term rather than a longer commitment.

Activation and Delivery

FC-10-FW50G-211-02-12 is delivered electronically and available to any country, typically within one business day of purchase. Register the license against the specific FortiWiFi 50G serial number through the Fortinet Support Portal. The four-hour RMA entitlement activates immediately on registration and appears under the device’s support profile. No physical media ships with the license purchase.

1-Year Term vs. Longer Options

FC-10-FW50G-211-02-36 (3-year) and FC-10-FW50G-211-02-60 (5-year) offer the same four-hour coverage at a lower effective annual cost for devices remaining in service beyond year one. If the response window can extend to next-calendar-day instead of four hours, FC-10-FW50G-210-02-12 provides the same one-year coverage at a lower price. Choosing the right term depends on how long the FortiWiFi 50G is expected to stay in its current role and whether the annual renewal overhead is acceptable.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FW50G-211-02-12 is available worldwide via electronic delivery, typically fulfilled within one business day. If you’re unsure whether the target unit’s FortiCare tier qualifies, check the device’s support profile in the Fortinet Support Portal before ordering. Adding Priority RMA to a unit on FortiCare Essential will not activate the service because Essential is not eligible for Priority RMA add-ons.