Original price was: CAD$2,496.29.CAD$1,991.72Current price is: CAD$1,991.72.
Authorized Partner for United States (US)When a FortiWiFi 50G fails, the speed of the hardware replacement matters more than who installs it — especially at sites with a capable IT team but no spare appliance inventory nearby. FC-10-FW50G-211-02-60 covers that scenario for 5 years: a 4-Hour Hardware Delivery Priority RMA that commits to getting a replacement FortiWiFi 50G on-site within 4 hours of a failure case being opened. Your team handles the physical swap; Fortinet handles the logistics speed.
The 211 Priority RMA tier is a hardware delivery commitment. When a FortiWiFi 50G failure case is opened with FortiCare, Fortinet prioritizes shipment of a replacement unit targeting on-site arrival within 4 hours. No on-site engineer is dispatched — this service assumes qualified staff are available at the location to perform the hardware replacement themselves. Five years of coverage ensures the commitment holds through the full operational life of the appliance.
This service is a Priority RMA add-on and requires FortiCare Premium or Elite as the base support contract on the same device.
The 211 tier suits multi-site organizations where IT staff are present and capable at each location, but keeping spare FortiWiFi 50G units at every site is impractical or cost-prohibitive. Rather than maintaining spare inventory, you rely on Fortinet’s 4-hour delivery commitment to cover hardware failures. A 5-year term makes sense when the FortiWiFi 50G is being deployed as a long-term branch infrastructure component and downtime risk justifies the extended contract.
FC-10-FW50G-211-02-60 is an electronic service subscription. After purchase, you receive a license key to register the service against the specific FortiWiFi 50G in your FortiCare account. The 5-year coverage period begins on registration. An active FortiCare Premium or Elite contract must be in place on the same device. When a hardware failure occurs during the contract period, the 4-hour delivery clock starts when a FortiCare case is opened and validated as a hardware failure.
Priority RMA add-ons are only available under FortiCare Premium or Elite. The following table shows the relevant tier comparisons for the FortiWiFi 50G:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner, selling and activating Fortinet service subscriptions globally. FC-10-FW50G-211-02-60 is delivered electronically via license key within 0 to 1 business days of order confirmation. For multi-site deployments where you are adding Priority RMA across several FortiWiFi 50G units, contact us for a volume quote. We can also confirm whether 211 (hardware-only) or 212 (hardware plus on-site engineer) is the better fit for each site’s staffing situation.
The clock starts when a FortiCare support case is opened, the hardware failure is validated by FortiCare TAC, and a Priority RMA case is initiated. From that point, Fortinet commits to having the replacement FortiWiFi 50G at your site within 4 hours. Opening the case promptly when a failure is detected is important — the 4-hour window does not start until the case is formally initiated.
FC-10-FW50G-211-02-60 delivers the replacement hardware only. Your team performs the physical swap. If you need a certified engineer dispatched to the site to handle installation, the 212 tier — FC-10-FW50G-212-02-60 — adds that component. Both commit to a 4-hour window; 212 includes on-site labor, 211 does not.
Yes. FC-10-FW50G-211-02-60 is a Priority RMA add-on that requires an active FortiCare Premium or FortiCare Elite contract on the same FortiWiFi 50G. FortiCare Essential does not qualify for Priority RMA add-ons. If your device currently has Essential coverage, upgrading to Premium is the first step.
Yes. Fortinet service subscriptions are not country-restricted. FC-10-FW50G-211-02-60 can be activated on a FortiWiFi 50G registered anywhere in the world. DataCenter360.ca delivers the license key electronically to any country. Note that 4-hour hardware delivery logistics may vary by region — confirm availability for your specific deployment location.
When the contract expires, Priority RMA coverage lapses. Hardware failures after expiry revert to standard FortiCare RMA terms, which do not include a 4-hour delivery commitment. Renewing before expiry is important to avoid a gap. DataCenter360.ca can provide a renewal quote ahead of your expiry date, including options to continue at the same term or adjust to a different length.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW50G-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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