Fortinet FortiWiFi 51G FortiCare Premium, 3-Year (FC-10-FW51G-247-02-36)

The 3-year FortiCare Premium subscription for the FortiWiFi 51G-A (FC-10-FW51G-247-02-36) is a practical choice for branch and small-office deployments where the appliance is expected to stay in service through a standard hardware refresh window. Three years aligns well with typical capital budget cycles, and it covers the period when firmware updates and TAC access are most actively used: the early-to-mid phase of an appliance deployment before the unit reaches end-of-support status.

What FortiCare Premium Covers

FortiCare Premium provides 24×7 TAC support with a 2-hour response target on critical cases, next-business-day hardware replacement if the FWF-51G-A fails, and continuous firmware update access for the full 3-year term. The FortiWiFi 51G-A combines an NGFW with built-in dual-band WiFi, so the FortiCare Premium contract covers both functions under a single support agreement. Any hardware fault, whether on the firewall side or the wireless radio, falls under the same NBD RMA process.

FortiCare Premium is a support contract only. It does not activate FortiGuard security subscription services. Those are delivered via the UTP or Enterprise subscription bundles for the FWF-51G-A.

FortiCare Tier Comparison

This product is FortiCare Premium. The table below summarizes all three support tiers available for the FortiWiFi platform.

Who Chooses a 3-Year Term

The 3-year term is common among businesses that operate on a 3-year hardware depreciation schedule, as well as managed service providers who commit to fixed-term service agreements with clients. It offers a balance between long-term cost savings over annual renewals and shorter commitment than a 5-year contract. IT teams that want to avoid the year-end scramble of annual renewals across multiple sites often standardize on 3-year FortiCare contracts to synchronize their support renewal calendar.

Activation and Delivery

FortiCare licenses are delivered electronically. DataCenter360.ca sends the license key within 0-1 business days of your order. Activate it by logging into support.fortinet.com and registering the key against your FWF-51G-A serial number. The 3-year term begins on the registration date. If there is already an active FortiCare contract, the new term stacks from the existing expiry rather than starting immediately. No physical shipment is involved. This SKU is available for purchase from any country.

Standalone FortiCare vs a Bundle Subscription

If the FWF-51G-A currently has no active subscriptions, the UTP bundle (FC-10-FW51G-950-02-12) or Enterprise bundle (FC-10-FW51G-809-02-12) provides FortiCare Premium and FortiGuard services in a single 1-year subscription at a bundled price. The standalone 3-year FortiCare Premium (this SKU) is used when FortiGuard services are already covered on a different renewal cycle, or when renewing only the support contract while leaving a longer FortiGuard subscription active.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to resell FortiCare subscriptions to customers in Canada and internationally. We process 3-year FortiCare orders through Fortinet’s partner portal and deliver license keys within one business day. If you are managing a multi-site deployment where several FWF-51G-A units need synchronized 3-year FortiCare renewals, we can consolidate those into a single transaction. Reach out for volume pricing on renewals of five units or more.