Fortinet FortiWiFi 51G 4-Hour Priority RMA, 5-Year (FC-10-FW51G-211-02-60)

SKU: FC-10-FW51G-211-02-60

Original price was: CAD$2,502.12.Current price is: CAD$1,996.37.

Save:20%You save CAD$353.72
FC-10-FW51G-211-02-60 provides 5 years of 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 51G. On confirmed failure, Fortinet ships a replacement unit within 4 hours. Requires FortiCare Premium or Elite. Worldwide e-delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag United States (US) Authorized Distributor
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Long-term FortiWiFi 51G deployments carry compounding risk: hardware fails more often as devices age, and the consequences of extended downtime grow as the network becomes more relied upon. FC-10-FW51G-211-02-60 covers five years of 4-Hour Hardware Delivery Priority RMA, ensuring a confirmed failure at any point triggers a replacement shipment within 4 hours rather than a multi-day return-and-replace cycle.

What the Service Covers

The -211- service provides 4-Hour Hardware Delivery Priority RMA. On confirmed failure, Fortinet dispatches a replacement FortiWiFi 51G unit using advance replacement logistics, targeting delivery within 4 hours. The defective unit is returned after the replacement arrives and is installed. The five-year term eliminates annual renewal friction and locks in the faster SLA for the full deployment lifecycle.

Who Benefits

Sites with on-site IT staff who can perform the hardware swap but cannot absorb a multi-day outage are the target. FortiWiFi 51G appliances protecting branch offices, retail locations, or small campus environments often fit this profile. Sites without on-site engineers should evaluate the -212- add-on, which pairs 4-hour hardware delivery with on-site engineer dispatch.

Activation and Delivery

FC-10-FW51G-211-02-60 is an electronic license. Register the key in the FortiCare Support Portal against the FortiWiFi 51G’s active FortiCare Premium or Elite contract. Coverage activates on the registration date and runs for 60 months. No hardware ships at purchase; the license arrives via e-delivery from DataCenter360.ca.

FortiCare Support Tiers and Priority RMA Eligibility

Priority RMA is an add-on that requires an active FortiCare Premium or Elite contract on the same device. The table below shows how hardware replacement differs across FortiCare tiers.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

As a Fortinet Select Partner and MSSP, DataCenter360.ca handles the full licensing lifecycle for the FortiWiFi 51G line. FC-10-FW51G-211-02-60 delivers as an electronic license within one business day of purchase, ready to pair with FortiCare Premium or Elite for five years of 4-hour hardware coverage.

What does 4-Hour Hardware Delivery Priority RMA include?

On a confirmed failure, Fortinet ships a replacement FortiWiFi 51G unit within 4 hours. The on-site swap is performed by the customer’s own team. If you also need an engineer dispatched, the -212- add-on includes both hardware delivery and on-site engineer service.

Does FC-10-FW51G-211-02-60 require FortiCare Premium?

Yes. The -211- add-on requires an active FortiCare Premium or Elite contract. FortiCare Essential does not include Priority RMA eligibility.

What is the difference between -211- and -210-?

The -210- code delivers a replacement the next calendar day after failure confirmation. The -211- code targets a 4-hour delivery window, which is faster. Choose -211- for sites where 4-hour resolution is critical and -210- where next-day delivery is sufficient.

What happens to coverage if the FortiCare Premium contract lapses?

Priority RMA requires the underlying FortiCare Premium or Elite to be active. If the FortiCare contract expires and is not renewed, the Priority RMA add-on cannot be invoked even if it is still in term. Keep both co-termed to maintain full coverage.

Can this be purchased before the device is registered?

The -211- add-on must be associated with a registered FortiWiFi 51G that has an active FortiCare Premium or Elite contract. Purchase the FortiCare contract first, register the device, then add the Priority RMA service.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-51G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW51G-211-02-60

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections