Original price was: CAD$499.26.CAD$402.63Current price is: CAD$402.63.
Authorized Partner for United States (US)When your FortiAP-231K goes down in a critical zone, a next-day replacement may not be fast enough. The 211 Priority RMA service ships a replacement unit to your location within 4 hours of Fortinet confirming the hardware failure. Hardware arrives quickly; your team handles the swap.
The 4-Hour Hardware Delivery Priority RMA (211) commits to delivering a replacement FortiAP-231K within 4 hours after a hardware failure is confirmed by Fortinet Support. Coverage details:
This service sits between the 210 (next calendar day) and 212 (4-hour with onsite engineer) tiers, making it the right choice when hardware speed is critical but engineer dispatch is not needed.
This Priority RMA add-on requires FortiCare Premium or Elite. The table shows what each FortiCare tier provides in terms of RMA support:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The FortiAP-231K handles high-density Wi-Fi 7 coverage in enterprise environments. An IT team that can physically swap an access point but cannot wait a full day for replacement hardware benefits from the 211 tier. Typical buyers include:
This contract is electronic. After purchase, DataCenter360.ca delivers a Fortinet license key via email. Register it at support.fortinet.com against your FortiAP-231K serial number. Service coverage starts the same day as registration. The physical hardware replacement is dispatched by Fortinet only when needed during a claim.
DataCenter360.ca is an Ontario-based Fortinet Select Partner with global licensing authorization. Electronic delivery on the same business day for orders placed before 3 PM ET. For deployments spanning multiple FortiAP-231K units, contact us for a volume quote. We can also combine the 1-year RMA contract with FortiCare Premium in a single purchase.
The 211 service (this product) delivers replacement hardware within 4 hours. The 212 service (FC-10-P231K-212-02-12) adds an on-site engineer who arrives with the replacement unit and handles the physical swap. If your team can install the AP themselves, 211 is cost-effective. If you need Fortinet to handle the entire replacement, 212 is the right tier.
The 4-hour delivery commitment starts after Fortinet Support confirms the hardware failure. You will need to open a support case and work through initial troubleshooting with Fortinet’s team. Once hardware failure is verified, the replacement shipment is initiated. Keep your case number; it is required if you need to escalate the delivery timeline.
Yes. This SKU is the Priority RMA add-on only. You also need FortiCare Premium (FC-10-P231K-247-02-12) or FortiCare Elite active on the same unit. DataCenter360.ca can supply both SKUs together. Both must be co-termed and registered to the same FortiAP-231K serial number for coverage to work.
Yes. The contract is sold worldwide by DataCenter360.ca and delivered electronically. Fortinet’s 4-hour hardware dispatch relies on their international spare-parts depot network. Coverage is broadest in North America, Europe, and major Asia-Pacific markets. If your FortiAP-231K is in a remote location, confirm regional coverage with Fortinet before purchasing.
A 1-year term is sensible when you are evaluating a new deployment, when budget cycles limit multi-year commitments, or when you expect a hardware refresh within 12-18 months. If the FortiAP-231K will be in place for 3 or more years, a multi-year contract (FC-10-P231K-211-02-36 or FC-10-P231K-211-02-60) saves money per year and removes renewal overhead.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P231K-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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