Original price was: CAD$2,497.88.CAD$1,992.99Current price is: CAD$1,992.99.
Authorized Partner for United States (US)For the longest practical coverage window, the 5-year 4-Hour Hardware Delivery Priority RMA keeps the FortiAP-231K protected for the full expected hardware lifecycle. One purchase covers five years of sub-4-hour replacement hardware delivery, with no renewals to track and no service gaps to worry about.
The 211 Priority RMA tier provides 4-hour hardware delivery (not on-site engineer dispatch). Over a 5-year term:
This Priority RMA add-on requires FortiCare Premium or Elite. Here is how each FortiCare tier handles RMA for the FortiAP-231K:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Procurement and finance teams often prefer multi-year service contracts because they simplify budgeting. A 5-year RMA commitment for the FortiAP-231K means one line item in the budget for support, no mid-cycle price surprises, and no risk of an AP going unprotected because someone missed a renewal email. For permanent installations in hotels, airports, hospitals, or manufacturing plants, a 5-year contract removes support administration from the list of things that need active attention.
DataCenter360.ca delivers this contract electronically. After purchase, register the license key at support.fortinet.com against your FortiAP-231K serial number. Coverage runs from the registration date for exactly 60 months. If you also need FortiCare Premium for 5 years, register FC-10-P231K-247-02-60 to the same unit and both contracts expire together.
DataCenter360.ca is a Fortinet Select Partner based in Ontario with authorization to sell globally. We handle international orders the same way as domestic ones: fully electronic, same-day delivery on orders placed before 3 PM ET on business days. If your project involves multiple FortiAP-231K access points, reach out for a consolidated quote that covers hardware, FortiCare, and Priority RMA in one order.
That depends on your hardware refresh cycle. If you expect to replace the unit before the 5-year contract expires, a 3-year contract (FC-10-P231K-211-02-36) is a better fit financially. If you plan to keep the AP for the full 5 years or more, the 5-year contract costs less per year and eliminates renewal overhead. Contact DataCenter360.ca if you need help comparing total cost across term options.
No. The 211 and 212 services are distinct tiers. The 211 covers hardware delivery only; the 212 (FC-10-P231K-212-02-60) adds an on-site engineer. You cannot combine or upgrade a 211 contract to 212 mid-term. If you need on-site engineer dispatch, purchase the 212 service at the outset.
If Fortinet misses the 4-hour delivery commitment, escalate the case through their Priority Support line. SLA miss procedures are defined in Fortinet’s support agreement. In practice, delivery times depend on depot proximity; the 4-hour target is achievable in most major urban centers but may extend in remote areas. Confirm regional coverage with Fortinet before relying on the 4-hour window in a specific location.
Fortinet replacement units under Priority RMA are typically new or certified-refurbished hardware. The existing support contract transfers to the replacement unit; you do not need to purchase a new contract for the replacement device. The contract expiration date does not change as a result of an RMA claim.
Yes. DataCenter360.ca issues invoices that satisfy standard enterprise procurement requirements, including multi-year prepaid contracts. Contact us with your preferred purchase order format and we will accommodate. We can also provide a combined invoice for FortiCare Premium 5-year (FC-10-P231K-247-02-60) and this Priority RMA contract if you are purchasing both.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P231K-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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