Original price was: CAD$1,497.77.CAD$1,207.88Current price is: CAD$1,207.88.
Authorized Partner for United States (US)Lock in three years of 4-hour replacement hardware for the FortiAP-231K. When a hardware failure is confirmed, Fortinet ships a replacement unit to your location within 4 hours, covering the full 3-year term without annual renewal overhead or service-gap risk.
The 211 Priority RMA tier covers hardware delivery only (no on-site engineer). Each claim under this contract triggers a replacement FortiAP-231K dispatched within 4 hours of Fortinet Support confirming the hardware failure. Over a 3-year term, the contract:
This Priority RMA add-on is available exclusively with FortiCare Premium or Elite. The table outlines how RMA coverage differs across FortiCare tiers:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
A 3-year term costs less per year than three separate 1-year renewals and removes the administrative risk of accidentally lapsing coverage between renewal cycles. For the FortiAP-231K, which typically stays in production for 4-6 years before a refresh, a 3-year contract bridges the mid-lifecycle support gap cleanly.
It also aligns neatly with standard enterprise procurement cycles: many IT departments review access-point infrastructure on a 3-year schedule, making the contract end date and the hardware review date coincide.
DataCenter360.ca delivers the Fortinet license key electronically after checkout. Register it at support.fortinet.com against your FortiAP-231K serial number. Coverage starts on the registration date and runs for 3 years from that point. If you are co-registering FortiCare Premium, both contracts register the same way; they appear under the same device in your Fortinet Support Portal account.
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario. We sell Fortinet services globally and deliver all contracts electronically. For multi-unit deployments (several FortiAP-231K units in the same site), we can consolidate everything into a single purchase order. Contact us to arrange a volume or bundle quote that covers both hardware and support contracts.
Technically you can register both, but co-terminating them is strongly recommended. If your FortiCare Premium expires while the Priority RMA contract is still active, the RMA coverage becomes invalid because it requires an active FortiCare Premium or Elite contract. Buy both for the same 3-year term to avoid this gap.
Fortinet commits to dispatching a replacement FortiAP-231K from their nearest spare-parts depot within 4 hours of confirming the failure. Actual delivery time depends on your location and carrier routing from the depot. In most major markets, the unit arrives within the 4-hour window; in more remote areas, transit may extend somewhat beyond that target.
Priority RMA covers manufacturing defects and hardware component failures only. Accidental damage, physical damage (drops, liquid, power surge), theft, and damage from improper installation are excluded. Software-only issues are handled by FortiCare support, not RMA. Review Fortinet’s full terms of service for a complete exclusions list.
The 210 service (FC-10-P231K-210-02-36) ships replacement hardware by next calendar day. The 211 service (this product) commits to 4-hour hardware delivery. If your operation can tolerate a 24-hour outage, 210 is the more economical choice. If 4-hour restoration is needed, 211 is the right tier.
Fortinet support contracts are tied to the original serial number. If the device is replaced under RMA, the replacement carries the remaining contract coverage from the activation date. A brand-new FortiAP-231K that you purchase separately would require its own FortiCare and Priority RMA contracts. Contact Fortinet Support for any questions about contract portability between devices.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P231K-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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