Original price was: CAD$1,926.94.CAD$1,553.98Current price is: CAD$1,553.98.
Authorized Partner for United States (US)Three years of the most comprehensive RMA coverage available for the FortiAP-23JK. The FC-10-P23JK-212-02-36 provides 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiAP-23JK Wi-Fi 7 wall-mount access point across a 3-year term. When Fortinet confirms an RMA case, a replacement unit and a certified technician are both dispatched to your location within four hours. A 3-year commitment removes annual renewal overhead while keeping hardware recovery and professional installation tied to the device’s initial support window.
A 3-year 4-Hour Onsite Engineer RMA subscription suits organizations where the FortiAP-23JK is deployed for the medium term and where professional installation is expected on every hardware change. Regulated industries requiring documented technician work, buildings where APs sit in locations requiring specialist access, and multi-site deployments without local IT staff benefit from the combination of speed, hardware delivery, and professional installation. The 3-year term simplifies support management by aligning renewal dates across units in the same deployment batch.
The subscription is delivered electronically from DataCenter360.ca within 0 to 1 business days of purchase. Register the license key in the Fortinet Support Portal against the FortiAP-23JK serial number; the 3-year coverage window begins at activation. For any failure during the term, open an RMA case with Fortinet Support. Both the replacement hardware and the onsite technician are dispatched within four hours of confirmation. No physical media is required.
Priority RMA requires FortiCare Premium or Elite on the FortiAP-23JK. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This add-on builds on FortiCare Premium or Elite. Pairing FortiCare Premium (FC-10-P23JK-247-02-36, 3-year) with the FC-10-P23JK-212-02-36 gives 24×7 phone support, 1-hour critical response, 4-hour hardware delivery, and an onsite technician, all aligned to the same 3-year term. DataCenter360.ca can process both in a single transaction.
DataCenter360.ca is an authorized Fortinet Select Partner carrying the full FortiAP-23JK service stack, including all Priority RMA tiers and term lengths. The FC-10-P23JK-212-02-36 is the 3-year version of the highest-tier RMA for the 23JK. For sites requiring professional installation on every hardware swap, this consolidates three years of comprehensive support into one order. Electronic delivery places the license key in your inbox within one business day for immediate activation.
Three years of 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiAP-23JK. When Fortinet confirms an RMA case, both a replacement unit and a certified field technician are dispatched within four hours. The technician removes the failed unit and installs the replacement on-site. FortiCare Premium or Elite must be active on the covered device.
The 4-Hour Hardware Delivery tier (FC-10-P23JK-211-02-36) ships a replacement within four hours but leaves installation to your team. The FC-10-P23JK-212-02-36 adds a certified Fortinet technician dispatched alongside the hardware. Choose this when your site requires professional installation or when internal staff cannot perform the physical swap.
Yes, that is what the FC-10-P23JK-212-02-36 provides. A 1-year term (FC-10-P23JK-212-02-12) and 5-year term (FC-10-P23JK-212-02-60) are also available for the same 4-Hour Onsite Engineer service on the FortiAP-23JK.
FortiCare Premium or Elite is required on the FortiAP-23JK. FortiCare Essential does not qualify. The matching 3-year FortiCare Premium for the 23JK is FC-10-P23JK-247-02-36. Purchasing both together from DataCenter360.ca creates a complete, aligned 3-year coverage package.
The subscription license is a worldwide electronic delivery available from DataCenter360.ca to customers in any country. Onsite engineer dispatch and 4-hour hardware delivery depend on Fortinet’s regional support centers, so coverage varies by location. Use Fortinet’s service availability tool to confirm that onsite engineer support is offered in your country before purchase.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JK |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JK-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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