Original price was: CAD$3,211.56.CAD$2,562.41Current price is: CAD$2,562.41.
Authorized Partner for United States (US)Five years of on-site hardware assurance for the FortiAP-23JK wall-mount Wi-Fi 7 access point. When this service activates, Fortinet commits to dispatching a qualified engineer to your location within 4 hours, replacement unit in hand. No shipping wait, no return-and-wait RMA cycle.
The 212 Priority RMA tier delivers both hardware and an on-site engineer. When a FortiAP-23JK fails:
This is the highest hardware-response tier available for the FortiAP-23JK. It requires an active FortiCare Premium or FortiCare Elite contract on the same device.
This Priority RMA add-on (FC-10-P23JK-212-02-60) is available to customers running FortiCare Premium or Elite on their FortiAP-23JK. Essential-tier contracts cover basic return-and-replace RMA only.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
A 5-year RMA contract makes most sense when the FortiAP-23JK is serving a high-traffic, hard-to-reach area: a conference room ceiling, a lobby wall, or a manufacturing floor where manual swaps cause visible disruption. Locking in five years removes annual renewal overhead and protects against price increases. It also aligns with typical campus refresh cycles, so the support contract and the hardware lifecycle end together.
DataCenter360.ca delivers this service contract electronically. You receive a license key via email, which registers through the Fortinet Support Portal (support.fortinet.com) against your FortiAP-23JK serial number. Activation takes minutes. Service coverage begins on the registration date.
Fortinet delivers this service worldwide. There is no geographic restriction on where the FortiAP-23JK is deployed, though on-site dispatch availability depends on local partner coverage in your country.
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario, Canada, with authorization to sell Fortinet licensing globally. Orders placed before 3 PM ET on business days ship electronically the same day. If you are stacking this with a new FortiAP-23JK purchase or bundling multiple FortiCare contracts, contact us and we will prepare a combined quote.
The 212 service covers 4-hour hardware delivery AND an on-site engineer. A Fortinet-certified field engineer is dispatched within 4 hours with a replacement FortiAP-23JK. The engineer handles the swap and removes the defective unit. This is a higher level than the 211 service, which delivers hardware only without an engineer.
Yes. The Priority RMA add-on (212) requires an active FortiCare Premium or FortiCare Elite contract on the same FortiAP-23JK unit. FortiCare Essential does not qualify. Both contracts must be co-termed for coverage to work as expected.
Fortinet has a global partner network, but on-site engineer availability depends on Fortinet’s local service partners in your country. Coverage is broadest in major markets (North America, Western Europe, Australia, Japan, Singapore). Check with Fortinet Support or DataCenter360.ca before purchasing if your deployment is in a remote region.
You cannot directly convert an existing shorter-term contract to 5 years mid-term. The standard approach is to let the current contract expire and purchase a fresh 5-year contract. If you are at renewal, DataCenter360.ca can prepare a 5-year quote to align the contract end date with your hardware refresh cycle.
After DataCenter360.ca delivers the license key electronically, log in to support.fortinet.com and register it against your FortiAP-23JK serial number. Coverage starts on the registration date. Keep your confirmation email; it includes all activation details and the contract reference number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JK |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JK-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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