Original price was: CAD$166.11.CAD$155.73Current price is: CAD$155.73.
United States (US) Authorized DistributorThree years of FortiCare Essential in one transaction. FC-10-P23JK-314-02-36 handles the renewal on your FortiAP-23JK for the next three years, avoiding the administrative cost of annual renewals and removing the risk of a coverage gap if a 1-year renewal slips through the cracks. It is a renewal-only SKU — available for deployed, registered APs only.
FortiCare Essential restores and maintains TAC access during business hours, firmware update entitlement, and Fortinet’s standard hardware return-and-replace process for the covered period. The 3-year term keeps the FortiAP-23JK on a supported firmware track and eligible for TAC engagement through the full contract window without requiring annual action.
For 24/7 TAC coverage or committed hardware replacement timelines, FortiCare Premium (247 series) is the appropriate upgrade.
IT teams with multi-year refresh cycles find the 3-year Essential contract a practical fit — the AP is expected to run for the term, and the support coverage matches that horizon without creating yearly procurement tasks. Organizations running many FortiAP-23JK units across a campus or multi-site wireless network also benefit from aligning all units to the same renewal date through a multi-unit 3-year purchase.
The license key or registration token is delivered electronically to any country after order confirmation, typically within one business day. Registration is done in the FortiCare portal against the AP’s serial number. Once registered, the controller reflects the updated contract end date automatically.
FortiCare Premium (FC-10-P23JK-247-02-36 for a 3-year term) adds 24/7 TAC response and hardware replacement with defined timelines. If the FortiAP-23JK serves a location where after-hours wireless outages carry operational impact, Premium is the better fit. Essential suits stable deployments where the risk profile is low and the main priority is maintaining firmware access.
Renewal orders for FortiAP services are processed quickly at DataCenter360.ca. As an authorized Fortinet Select Partner, we handle legitimate contract renewals with accurate pricing and proper license delivery. Send serial numbers and current contract end dates when ordering multiple units to make the registration process straightforward.
FortiCare comes in three service levels. This contract is the Essential tier; the table summarizes how the three compare so you can confirm it fits your support needs.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
No. FortiCare Essential (314 series) is strictly renewal-only and cannot be used at initial hardware purchase. The first service contract on a new FortiAP-23JK must be FortiCare Premium (FC-10-P23JK-247-02-12 for 1 year). Once that initial contract expires, Essential 314 renewals become available.
If the current contract is active, the 3-year renewal stacks on the existing expiry date — the coverage extends by three years from the end of the current term, not from the purchase date. If the contract has already lapsed, the 3-year term starts from the registration date, though a lapse may affect firmware update access during the gap period.
FortiCare Essential provides business-hours TAC access. For 24/7 coverage, FortiCare Premium (247 series) is required. Fortinet’s standard business hours vary by region — confirm current TAC hours in your region via the Fortinet support portal at the time of case submission.
Yes, standard return-and-replace is included, but without a committed response timeline. For next-day or 4-hour hardware replacement, Priority RMA (FC-10-P23JK-210-02-36) or the enhanced 4-hour RMA (211/212 series) should be added or used in place of Essential.
Yes. FC-10-P23JK-314-02-12 covers 1 year and FC-10-P23JK-314-02-60 covers 5 years. The 5-year term is the longest available and maximizes the period between procurement actions.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JK |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JK-314-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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