Original price was: CAD$276.19.CAD$222.74Current price is: CAD$222.74.
Authorized Partner for United States (US)When a Wi-Fi 7 wall plate AP is installed in a space that won’t see a hardware refresh for the next five years, a 5-year support contract removes the renewal from the calendar entirely. FC-10-P23JK-314-02-60 renews FortiCare Essential on a single FortiAP-23JK for five years — one transaction, one registration, and no annual procurement cycle for the duration. This is a renewal-only SKU for units already in service.
FortiCare Essential maintains business-hours TAC access, firmware update entitlement, and standard hardware return-and-replace coverage for the 5-year term. The AP stays on a supported firmware track and retains the ability to receive security updates throughout the contract window — important for an access point that handles sensitive wireless traffic in a dense deployment.
For 24/7 TAC or committed hardware replacement timelines, FortiCare Premium (247 series) covers those requirements.
Long-lifecycle environments — hospitality, healthcare, education — where access points are expected to serve a 5-year physical deployment horizon benefit most from this SKU. Procurement teams managing large wireless estates also use multi-year terms to lock in pricing and align contract end dates across a fleet of units. If 50 FAP-23JK-A units go in today and are planned for a 5-year run, renewing all of them with 314-02-60 simplifies the support lifecycle considerably.
The license is delivered electronically to any country, typically within one business day of order confirmation. Registration is done through the FortiCare portal using the AP’s serial number, stacking coverage onto the existing expiry date if the current contract is still active.
Over a 5-year window, the gap between Essential and Premium may matter more in certain environments. If the FortiAP-23JK supports a 24/7 operation — a hotel lobby, a hospital ward, a retail floor — FortiCare Premium (FC-10-P23JK-247-02-60) provides after-hours TAC and hardware replacement with a defined timeline. Essential covers the baseline well for office and standard commercial deployments where business-hours coverage is sufficient.
Long-term support contracts for Fortinet wireless are available directly from DataCenter360.ca. Multi-unit orders for fleet renewals are processed with attention to contract dates — send the serial numbers and current expiry information and we’ll handle the ordering accurately. Electronic delivery means no shipping delays regardless of where your team is located.
FortiCare comes in three service levels. This contract is the Essential tier; the table summarizes how the three compare so you can confirm it fits your support needs.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
No. FortiCare Essential (314 series) is renewal-only. New FAP-23JK-A hardware must be paired with FortiCare Premium (247 series) for the initial contract. Once the initial contract expires, Essential 314 renewals become available for subsequent terms.
If the current FortiCare contract is still active, the 5-year renewal stacks on top of the existing end date. The coverage extends by 5 years from the current expiry, not from the date of purchase. This is the recommended approach — activate early to ensure seamless continuity.
Yes. An active FortiCare Essential contract entitles the AP to firmware updates published during the contract term. Without an active contract, the AP is not entitled to download new firmware versions from Fortinet’s support portal, which can leave it on an older release without security patches.
Contact Fortinet TAC or your partner about upgrade paths during an active contract term. Purchasing FortiCare Premium for the same unit while Essential is active is typically processed as a co-term upgrade. DataCenter360.ca can assist with this scenario if it comes up.
Yes. FC-10-P23JK-314-02-12 is 1 year and FC-10-P23JK-314-02-36 is 3 years. The 5-year (314-02-60) offers the best value per year and requires the least renewal management, but all three terms are available from DataCenter360.ca.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JK |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JK-314-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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