Original price was: CAD$718.46.CAD$579.40Current price is: CAD$579.40.
United States (US) Authorized DistributorFive-year support planning makes the most sense on hardware built to last in difficult conditions. The FortiAP-432FR is rated for hazardous environments and extended outdoor duty; pairing it with a five-year Elite contract means the SLA never degrades mid-lifecycle. The FC-10-FR432-204-02-60 upgrades an active FortiCare Premium contract on the FortiAP-432FR to Elite tier for five years: one-hour P1 response, same-day RMA, and 24/7 Fortinet telephone support for 60 months without a mid-cycle renewal.
Service code 204 is a Premium-to-Elite overlay applied to a registered FortiAP-432FR already carrying FortiCare Premium. Activating this 5-year contract raises the support level to Elite for 60 months: one-hour response for critical cases, same-day hardware replacement dispatch (subject to regional inventory), dedicated Technical Account Manager access, and continuous 24/7 telephone TAC availability. All existing Premium entitlements (firmware, portal, advanced replacement) continue unchanged alongside the upgrade.
This contract lifts the FortiAP-432FR from Premium to Elite for the full 5-year term. The table shows what changes:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next Business Day | 4-Hour (24/7) | 1-Hour (24/7) |
| Telephone support | Business Hours | 24/7 | 24/7 |
| Advanced hardware replacement | — | ✓ | ✓ |
| Same-day RMA | — | — | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Dedicated TAM & Elite extras * | — | — | ✓ |
* Extended LTS support and monitoring portal are available for FortiGate models only.
Teams managing FortiAP-432FR access points in locations where wireless outages carry operational or safety weight benefit most from a five-year Elite commitment. Offshore platforms, industrial manufacturing floors, transportation hubs, and large outdoor campus networks all fit this profile. Matching a five-year hardware lifecycle with a five-year Elite contract removes annual renewal conversations and keeps the SLA consistent from deployment through end-of-life.
FC-10-FR432-204-02-60 is a software license delivered electronically, typically within one business day of purchase from DataCenter360.ca. Activate through the Fortinet Support Portal against the FortiAP-432FR’s registered serial number. Confirm that the underlying FortiCare Premium contract term is long enough to align with this five-year upgrade, or arrange Premium renewal alongside this purchase.
The same Premium-to-Elite upgrade is also available in 1-year (FC-10-FR432-204-02-12) and 3-year (FC-10-FR432-204-02-36) terms. If the hardware refresh cycle is still being evaluated, the 3-year option covers the typical enterprise wireless replacement window while keeping a decision point open at year four.
DataCenter360.ca holds Fortinet Select Partner and MSSP authorization for FortiCare contracts across all FortiAP models. This 5-year upgrade is available for immediate electronic delivery to customers in any country. Provide the FortiAP-432FR serial number at activation to confirm the contract binds to the correct unit and term start date.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-432FR |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-FR432-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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