Original price was: CAD$642.77.CAD$518.36Current price is: CAD$518.36.
Authorized Partner for United States (US)Not every site has an IT technician on the floor. For locations where local staff lack the skills or clearance to swap access-layer hardware, FC-10-W0226-212-02-12 covers both parts of the recovery: Fortinet provides a replacement FortiSwitch 224D-FPOE unit and sends a certified field engineer — both arriving on site within four hours of fault confirmation. One call resolves the hardware problem and the reinstallation in a single visit.
This Priority RMA add-on extends hardware replacement to a 4-hour hardware and onsite engineer window for the FortiSwitch 224D-FPOE. SKU FC-10-W0226-212-02-12 activates on the switch serial number and runs for 1-Year from the activation date. The service code requires active FortiCare Premium or Elite on the same unit — without that base contract, this add-on cannot be activated.
The table below shows Priority RMA eligibility across FortiCare tiers for the FortiSwitch 224D-FPOE:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Network administrators managing production access-layer switches with defined recovery time objectives. Healthcare and finance networks with compliance-driven uptime requirements. Managed service providers who contractually guarantee hardware response times to customers. Multi-site organizations that cannot staff on-call technicians at every branch.
The FortiSwitch 224D-FPOE is a 24-port PoE+ access switch with 370W total PoE budget and dual 10GE SFP+ uplinks, designed for campus edge and secure access deployments integrated with the Fortinet Security Fabric.
FC-10-W0226-212-02-12 is delivered electronically. After purchase, DataCenter360.ca provides the license key and activation instructions. Registration is completed in the Fortinet Support Portal by linking the key to the FortiSwitch 224D-FPOE serial number. No physical shipment, no customs delays. Most orders are fulfilled within one business day.
This RMA add-on is available in 1-year, 3-year, and 5-year terms. All terms carry the same 4-hour hardware and onsite engineer commitment. If you need to establish or renew the FortiCare Premium base contract, DataCenter360.ca stocks the corresponding FC-10-W0226-247 SKUs across all three term lengths. Purchasing them together simplifies activation and prevents coverage gaps.
DataCenter360.ca is a Fortinet Select Partner and MSSP with experience quoting onsite support contracts for managed customers. FC-10-W0226-212-02-12 is sold worldwide via electronic delivery. If you also need the FortiCare Premium subscription or the FS-224D-FPOE hardware, reach out for a consolidated quote.
In addition to delivering a replacement FortiSwitch 224D-FPOE within four hours, Fortinet dispatches a certified field engineer to your site. The engineer handles the physical swap, basic configuration restore, and verification so your local team does not need to perform the work.
Yes. The 4-Hour Hardware and Onsite Engineer Priority RMA requires FortiCare Premium or Elite on the same device. FortiCare Essential does not support Priority RMA add-ons.
Fortinet’s field engineer network covers major metro areas in supported countries. Coverage for remote or rural locations may vary. DataCenter360.ca recommends confirming onsite availability for your specific site address before purchasing.
The license is available worldwide with electronic delivery. The physical onsite service depends on Fortinet’s regional coverage map. Contact DataCenter360.ca to verify for your country.
The 4-Hour Hardware Delivery RMA (FC-10-W0226-211) ships the replacement unit. The 4-Hour Hardware and Onsite Engineer RMA (FC-10-W0226-212) adds a Fortinet-certified technician to install it. The onsite option is more expensive but removes the dependency on having qualified local staff to execute the hardware swap.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224D-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0226-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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