Fortinet FortiSwitch 224D-FPOE 4-Hour Onsite Priority RMA, 3-Year (FC-10-W0226-212-02-36)

Multi-site organizations with managed-service obligations often carry onsite support SLAs in their customer contracts. FC-10-W0226-212-02-36 supports that commitment for the FortiSwitch 224D-FPOE over three years: hardware failure triggers both an advanced replacement unit and an on-site Fortinet engineer, both targeted for arrival within four hours. The three-year term aligns with common MSP refresh cycles.

What 4-Hour Hardware and Onsite Engineer Priority RMA Covers

This Priority RMA add-on extends hardware replacement to a 4-hour hardware and onsite engineer window for the FortiSwitch 224D-FPOE. SKU FC-10-W0226-212-02-36 activates on the switch serial number and runs for 3-Year from the activation date. The service code requires active FortiCare Premium or Elite on the same unit — without that base contract, this add-on cannot be activated.

The table below shows Priority RMA eligibility across FortiCare tiers for the FortiSwitch 224D-FPOE:

Who Needs This

Network administrators managing production access-layer switches with defined recovery time objectives. Healthcare and finance networks with compliance-driven uptime requirements. Managed service providers who contractually guarantee hardware response times to customers. Multi-site organizations that cannot staff on-call technicians at every branch.

The FortiSwitch 224D-FPOE is a 24-port PoE+ access switch with 370W total PoE budget and dual 10GE SFP+ uplinks, designed for campus edge and secure access deployments integrated with the Fortinet Security Fabric.

Activation and Delivery

FC-10-W0226-212-02-36 is delivered electronically. After purchase, DataCenter360.ca provides the license key and activation instructions. Registration is completed in the Fortinet Support Portal by linking the key to the FortiSwitch 224D-FPOE serial number. No physical shipment, no customs delays. Most orders are fulfilled within one business day.

Other Terms and Related Services

This RMA add-on is available in 1-year, 3-year, and 5-year terms. All terms carry the same 4-hour hardware and onsite engineer commitment. If you need to establish or renew the FortiCare Premium base contract, DataCenter360.ca stocks the corresponding FC-10-W0226-247 SKUs across all three term lengths. Purchasing them together simplifies activation and prevents coverage gaps.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner delivering licensing worldwide, electronically. For managed service providers quoting this contract alongside FS-224D-FPOE hardware or FortiCare Premium renewals, contact us to build the full package. Most orders ship within one business day.