Original price was: CAD$173.88.CAD$163.01Current price is: CAD$163.01.
Authorized Partner for United States (US)For teams subject to compliance frameworks like PCI-DSS, HIPAA, or government data-handling policies, standard hardware returns create a documentation gap. The FC-10-W0226-301-02-12 closes that gap for the FortiSwitch FS-224D-FPOE: when a unit fails and gets returned to Fortinet under RMA, it goes through a certified data-destruction process with a verifiable audit trail.
The 1-Year contract (SKU FC-10-W0226-301-02-12) is a Priority RMA add-on for the FortiSwitch FS-224D-FPOE. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Secure RMA, covers the FS-224D-FPOE for 1-year with:
As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.
Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.
If your FS-224D-FPOE is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 1-year of Priority RMA coverage is worth the cost for the insurance value alone.
This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.
Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner serving businesses with genuine Fortinet licensing sourced through the official partner channel. This contract activates against your FS-224D-FPOE serial number via the FortiCare portal. No third-party resellers, no grey-market inventory, just a clean auditable purchase for your records.
Fortinet’s Secure RMA process covers the destruction of any storage media in the returned unit, including flash memory, NVRAM, and any logs or configuration data stored on the device. You receive a certificate of destruction after the process is complete.
Secure RMA focuses on the data-security side of hardware returns, not on response speed. If faster replacement is your priority, consider adding Priority RMA (-210-, -211-, or -212-) to your FortiCare plan instead.
Yes. This service must be paired with an active FortiCare Premium or Elite contract on the FortiSwitch FS-224D-FPOE. It cannot be used as a standalone support option.
Fortinet’s Secure RMA is aligned with common data-sanitization standards such as NIST 800-88 guidelines. It is accepted by auditors for PCI-DSS, HIPAA, and federal government frameworks that require documented hardware decommissioning procedures.
Yes, provided the unit has an active FortiCare Premium or Elite contract. Fortinet will need the serial number to validate eligibility. Secure RMA coverage begins on the contract start date, not the original purchase date of the hardware.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224D-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0226-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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