Fortinet FortiSwitch 224D-FPOE Secure RMA Service, 5-Year (FC-10-W0226-301-02-60)

SKU: FC-10-W0226-301-02-60

Original price was: CAD$869.35.Current price is: CAD$701.09.

Save:19%You save CAD$117.80
The 5-Year Secure RMA Service (FC-10-W0226-301-02-60) for the FortiSwitch FS-224D-FPOE provides the longest available coverage window for certified data destruction on returned hardware. Best suited for long-lifecycle deployments where compliance documentation must cover the full operational lifespan of the switch.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag Authorized Partner for United States (US)
  Licensing available worldwide — delivered electronically to any country
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Long-lifecycle switch deployments generate specific compliance challenges around hardware end-of-life. FC-10-W0226-301-02-60 addresses that from day one: a single 5-year Secure RMA contract keeps the FortiSwitch FS-224D-FPOE covered throughout its full operational window, so any failed unit returned to Fortinet gets certified data destruction without requiring a separate RMA contract at the time of failure.

What This Secure RMA Service Covers

The 5-Year contract (SKU FC-10-W0226-301-02-60) is a Priority RMA add-on for the FortiSwitch FS-224D-FPOE. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Secure RMA, covers the FS-224D-FPOE for 5-year with:

  • Hardware replacement at the contracted response level
  • Fortinet-certified logistics for the return and replacement process
  • Coverage tied to the unit’s serial number, active from the contract start date

As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.

Who Should Add This Service

Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.

If your FS-224D-FPOE is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 5-year of Priority RMA coverage is worth the cost for the insurance value alone.

Activation and Delivery

This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.

FortiCare Support Tiers and RMA Options

Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca supplies genuine Fortinet contracts as an authorized Select Partner. The FC-10-W0226-301-02-60 is processed through Fortinet’s partner portal and activated against your device serial number, giving you a clean purchase record and a single entitlement to reference in audits. Electronic delivery within one business day of your order.

Is 5 years the maximum term available for Secure RMA on this model?

Yes, 60-month (5-year) is the maximum single-term contract for FortiSwitch Secure RMA. If you need coverage beyond that, you will purchase a renewal when this contract expires.

Will this contract still be valid if we upgrade to a newer FortiSwitch before the 5 years are up?

No. Secure RMA contracts are tied to a specific device serial number. If you replace the FS-224D-FPOE with a different unit, you will need a new contract for the new hardware. The remaining term on the old contract is not transferable.

What is the process if a unit fails and needs Secure RMA?

Open a case with Fortinet TAC, confirm the failure, and request Secure RMA. Fortinet ships a replacement under your base FortiCare contract, and you return the failed unit to Fortinet’s secure processing facility. After destruction, you receive a certificate.

Does Secure RMA include an expedited replacement timeline?

No. Secure RMA focuses on how the failed unit is handled after return, not how quickly a replacement arrives. For faster replacement, add a Priority RMA contract (-210-, -211-, or -212-) on top of your base FortiCare.

Can Secure RMA and Priority RMA be active on the same unit simultaneously?

Yes. They serve different purposes. Priority RMA speeds up delivery of the replacement unit, while Secure RMA governs the disposal of the returned unit. Both can be active at the same time on the same FS-224D-FPOE.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224D-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0226-301-02-60

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections