Fortinet FortiSwitch 224D-FPOE Secure RMA Service, 3-Year (FC-10-W0226-301-02-36)

SKU: FC-10-W0226-301-02-36

Original price was: CAD$521.62.Current price is: CAD$420.66.

Save:19%You save CAD$70.68
The 3-Year Secure RMA Service (FC-10-W0226-301-02-36) for the FortiSwitch FS-224D-FPOE covers certified data destruction on all hardware returned to Fortinet over three years. Aligns RMA coverage with typical IT refresh cycles and eliminates annual renewal overhead.
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Product description

Three-year coverage simplifies procurement and auditing for teams that plan support contracts alongside hardware refresh cycles. FC-10-W0226-301-02-36 locks in Secure RMA protection for the FortiSwitch FS-224D-FPOE for three full years, ensuring any unit returned to Fortinet during that period goes through documented data destruction without requiring an annual renewal reminder.

What This Secure RMA Service Covers

The 3-Year contract (SKU FC-10-W0226-301-02-36) is a Priority RMA add-on for the FortiSwitch FS-224D-FPOE. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Secure RMA, covers the FS-224D-FPOE for 3-year with:

  • Hardware replacement at the contracted response level
  • Fortinet-certified logistics for the return and replacement process
  • Coverage tied to the unit’s serial number, active from the contract start date

As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.

Who Should Add This Service

Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.

If your FS-224D-FPOE is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 3-year of Priority RMA coverage is worth the cost for the insurance value alone.

Activation and Delivery

This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.

FortiCare Support Tiers and RMA Options

Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. This 3-year Secure RMA contract is fulfilled electronically through the Fortinet partner channel and ties directly to your FS-224D-FPOE serial number. You will know exactly when coverage expires, and we are available to assist with renewal when that date approaches.

Can this 3-year contract be renewed for another term?

Yes. Secure RMA contracts renew like other Fortinet service contracts. Before expiry, DataCenter360.ca can provide a renewal quote tied to your serial number. The new term starts where the previous one left off, maintaining continuous coverage.

What happens to the old hardware unit after Secure RMA?

Fortinet’s certified process sanitizes and disposes of the returned unit according to data-destruction standards. You receive a destruction certificate that can be filed as part of your compliance documentation.

Does the 3-year term start at purchase or at first use?

The contract term begins on the activation date entered at purchase. If you are stacking this against an existing FortiCare Premium contract, align the start dates to avoid gaps in coverage.

Is the certificate of destruction issued per-incident or per contract?

Per incident. Each time hardware is returned under the Secure RMA program, Fortinet issues a destruction certificate for that specific unit and serial number. Over a 3-year contract you may receive multiple certificates if multiple units are returned.

Does this work with FS-224D-FPOE units purchased outside Canada?

Yes. FC-10-W0226-301-02-36 is a worldwide service contract. The electronic license is tied to the device serial number, not to a region. Coverage is available globally, subject to Fortinet’s Secure RMA service availability in your country.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224D-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0226-301-02-36

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