Original price was: CAD$357.10.CAD$287.98Current price is: CAD$287.98.
Authorized Partner for United States (US)When a 24-port access switch fails, it can take down a full floor segment. The FC-10-W0300-210-02-12 cuts the recovery timeline for the FortiSwitch FS-224E by guaranteeing a replacement unit ships on the next calendar day after failure is confirmed with Fortinet TAC. One year of coverage, straightforward to budget and easy to renew.
The 1-Year contract (SKU FC-10-W0300-210-02-12) is a Priority RMA add-on for the FortiSwitch FS-224E. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Next Calendar Day Delivery Priority RMA, covers the FS-224E for 1-year with:
As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.
Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.
If your FS-224E is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 1-year of Priority RMA coverage is worth the cost for the insurance value alone.
This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.
Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner delivering genuine Fortinet service contracts to businesses across Canada and worldwide. This 1-year Priority RMA contract is sourced through the official Fortinet partner channel and activates electronically against your FS-224E serial number. No delays, no paperwork chase. Orders fulfilled within one business day.
Once Fortinet TAC confirms the hardware failure, a replacement FortiSwitch FS-224E ships on the next calendar day. This includes weekends and holidays, since it is calendar days, not business days. Actual delivery depends on your location and logistics availability.
Yes. Priority RMA contracts like FC-10-W0300-210-02-12 are add-ons and require an active FortiCare Premium or FortiCare Elite base contract on the same FS-224E unit. Standard FortiCare (Essential) does not qualify.
Yes, within the original hardware warranty period or if the unit already has active FortiCare Premium. Fortinet will verify serial number eligibility. Once confirmed, coverage starts on the contract activation date.
Yes. Priority RMA covers the entire hardware unit as shipped from Fortinet. It does not cover SFP transceivers, cables, or third-party components installed by the customer.
For 4-hour hardware replacement, consider FC-10-W0300-211-02-12 (4-Hour Hardware Delivery). For 4-hour replacement with an onsite engineer, FC-10-W0300-212-02-12 is available. Both require FortiCare Premium or Elite.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0300-210-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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