Original price was: CAD$1,071.29.CAD$863.94Current price is: CAD$863.94.
Authorized Partner for United States (US)Purchasing a 3-year Priority RMA contract at deployment reduces total support overhead: no annual renewal cycle, a single contract tied to the device, and predictable costs aligned with typical budget periods. FC-10-W0300-210-02-36 covers the FortiSwitch FS-224E for three full years of next-calendar-day hardware replacement.
The 3-Year contract (SKU FC-10-W0300-210-02-36) is a Priority RMA add-on for the FortiSwitch FS-224E. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Next Calendar Day Delivery Priority RMA, covers the FS-224E for 3-year with:
As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.
Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.
If your FS-224E is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 3-year of Priority RMA coverage is worth the cost for the insurance value alone.
This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.
Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca sources Fortinet service contracts directly through the partner channel as a Fortinet Select Partner. The 3-year term activates electronically against your FS-224E serial number. When you are approaching renewal, we will have the next term ready — same SKU, same coverage, no gaps.
Three-year contracts typically carry a lower per-year cost than stacked annual renewals and eliminate the risk of an accidental lapse in coverage. Fortinet’s partner pricing tiers make multi-year contracts consistently more cost-effective.
You specify the start date at purchase. For new hardware, the contract typically starts at the same time as your FortiCare Premium contract. For deployed hardware, align the start date with your existing support contract to avoid gaps.
Open a TAC case with Fortinet, describe the failure, and request Priority RMA processing. TAC will confirm eligibility, create an RMA request, and the replacement ships the next calendar day. You return the failed unit within a defined window.
No per-incident fee. Fortinet Priority RMA is a contract-based service. Your multi-year fee covers all qualifying hardware failures during the contract term, no surprise costs.
No. The contract is tied to the specific FS-224E serial number at activation. It cannot be transferred to a different unit. If you retire the unit before the term expires, the remaining coverage does not carry over.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0300-210-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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