Original price was: CAD$1,785.48.CAD$1,439.89Current price is: CAD$1,439.89.
Authorized Partner for United States (US)A five-year Priority RMA contract matches the expected deployment lifespan of the FortiSwitch FS-224E and removes support renewals from your annual procurement list. FC-10-W0300-210-02-60 means a replacement unit ships the next calendar day whenever a hardware failure occurs, with a single purchase, a single activation, and no renewal decisions for five years.
The 5-Year contract (SKU FC-10-W0300-210-02-60) is a Priority RMA add-on for the FortiSwitch FS-224E. When hardware fails and Fortinet TAC confirms the fault, the replacement process kicks in according to the contract’s response tier. This service, Next Calendar Day Delivery Priority RMA, covers the FS-224E for 5-year with:
As a service-only SKU, this contract layers on top of FortiCare Premium or Elite. It does not replace the base support contract.
Priority RMA contracts make the most sense for FortiSwitch deployments where switch downtime has a measurable business impact. That includes access-layer switches in schools, hospitals, or office environments where a 24-port failure takes out a significant user segment, and for organizations in regulated industries that need documented hardware-handling procedures alongside standard support.
If your FS-224E is deployed behind redundant stacking or a fabric with automatic failover, the urgency is lower. If it is a standalone switch without redundancy, 5-year of Priority RMA coverage is worth the cost for the insurance value alone.
This service is an electronic license. Once DataCenter360.ca processes your order, Fortinet issues the entitlement against your device serial number. Activation happens through the Fortinet support portal with no physical media to receive and no installation required. The contract is typically visible in your FortiCare account within one business day of purchase.
Priority RMA is only available to FortiSwitch units on FortiCare Premium or Elite. The table below shows what each FortiCare tier covers for hardware RMA and support response:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner based in Canada. The FC-10-W0300-210-02-60 is available for immediate electronic delivery upon purchase. The license entitlement is issued through Fortinet’s partner portal and activates directly against your FS-224E serial number. Five years of coverage, secured in one transaction.
Check Fortinet’s product lifecycle page before purchasing a 5-year contract on any model. Fortinet announces end-of-engineering and end-of-support milestones with advance notice. If the FS-224E is well within its active-support window, a 5-year contract is appropriate.
FortiCare Premium covers technical support, firmware updates, and standard hardware RMA (return and replace). Priority RMA adds speed: instead of standard turnaround, you get a replacement shipping on the next calendar day. Both are required together.
Yes. Priority RMA is compatible with both FortiCare Premium and FortiCare Elite. Either active base contract satisfies the requirement for FC-10-W0300-210-02-60.
Fortinet’s Priority RMA service coverage varies by geography. Major metropolitan areas typically qualify for next-calendar-day delivery. Remote or rural locations may have extended timelines. Confirm your location’s eligibility with Fortinet TAC before relying on the next-calendar-day SLA.
You would purchase the appropriate 4-hour contract (FC-10-W0300-211 or -212) and align the term with your existing coverage. The two contracts can coexist, and the 4-hour contract takes precedence during its active term. Contact DataCenter360.ca for current pricing.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0300-210-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
