Original price was: CAD$341.31.CAD$275.25Current price is: CAD$275.25.
Authorized Partner for United States (US)Replacing a FortiSwitch unit in a secure or regulated environment takes more than a quick swap. The FS-224E 3-year Secure RMA service (FC-10-W0300-301-02-36) gives your IT team a defined, auditable process for defective hardware returns over three years, with Fortinet handling the sensitive-data decommissioning side so you stay compliant.
The -301- Secure RMA add-on extends FortiCare Premium or Elite support with a defined secure hardware return process. When a FS-224E unit fails and must be replaced, Fortinet’s Secure RMA program ensures:
This service is mandatory for organizations in regulated industries such as government, defense, financial services, or healthcare, where decommissioned networking hardware cannot simply be returned through standard channels.
Any organization deploying the FS-224E in environments where data handling is governed by compliance frameworks (NIST, ISO 27001, PIPEDA, CMMC) should consider Secure RMA. The typical profile: a network team that replaces switches on a defined lifecycle and needs the paperwork to prove it. Standard RMA returns defective units; Secure RMA returns them with documentation.
This is a software entitlement delivered electronically. After purchase, DataCenter360.ca sends your license key within 0 to 1 business days. You activate it through the Fortinet Support portal against your registered FS-224E serial number. No physical shipment. The 3-year term begins from the activation date, not the purchase date.
The table below shows how RMA coverage differs across FortiCare tiers. Secure RMA is an add-on to Premium or Elite, not a standalone tier.
| RMA Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized to sell FortiCare services across Canada. The FC-10-W0300-301-02-36 subscription is available for immediate electronic delivery. Questions about pairing Secure RMA with your FortiCare Premium tier? Contact us before ordering.
Yes. The FC-10-W0300-301-02-36 is an add-on service that requires FortiCare Premium or FortiCare Elite on the same FS-224E unit. It cannot be purchased as a standalone replacement for base FortiCare support.
Standard Priority RMA focuses on delivery speed (next calendar day or 4-hour). Secure RMA adds a documented, auditable decommissioning process for the returned unit, including a certificate of data destruction. It is designed for environments where the returned hardware may contain sensitive configuration data.
Secure RMA and Priority RMA (-210-, -211-, -212-) are separate add-on services. In most cases, they are purchased independently rather than stacked. Contact your FortiCare account team or DataCenter360.ca to confirm which combination fits your support agreement.
Yes. FortiCare Secure RMA (FC-10-W0300-301-02-36) is available worldwide and delivered electronically. DataCenter360.ca is an authorized Fortinet partner serving customers in any country. Delivery is handled through the Fortinet Support portal, not physical mail.
The subscription term starts from your activation date on the Fortinet Support portal. You register the license key against your FS-224E serial number, and coverage begins at that point. Purchasing early does not shorten your coverage window.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0300-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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