Fortinet FortiSwitch 224E Secure RMA Service, 5-Year (FC-10-W0300-301-02-60)

SKU: FC-10-W0300-301-02-60

Original price was: CAD$568.85.Current price is: CAD$458.75.

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The FortiSwitch 224E (FC-10-W0300-301-02-60) is a 5-year Secure RMA add-on for the FS-224E, covering secure hardware decommissioning with certificate of data destruction for compliance-driven environments. Requires FortiCare Premium or Elite. Worldwide electronic delivery.
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Product description

Five years of predictable hardware lifecycle coverage for regulated environments. The FS-224E Secure RMA service (FC-10-W0300-301-02-60) ties long-term FortiSwitch replacement workflows to a chain-of-custody process, so security teams know exactly what happens to retired units containing sensitive configurations or port-level data.

What Secure RMA Covers for the FS-224E

The -301- Secure RMA add-on extends FortiCare Premium or Elite support with a defined secure hardware return process. When a FS-224E unit fails and must be replaced, Fortinet’s Secure RMA program ensures:

  • Advanced hardware replacement shipping so downtime is minimized
  • Secure decommissioning and certificate of data destruction for the returned unit
  • Chain-of-custody documentation for compliance audits
  • Coverage for 5 full years, matching your FortiCare base contract

This service is mandatory for organizations in regulated industries such as government, defense, financial services, or healthcare, where decommissioned networking hardware cannot simply be returned through standard channels.

Who Needs the 5-year Secure RMA Add-on

Any organization deploying the FS-224E in environments where data handling is governed by compliance frameworks (NIST, ISO 27001, PIPEDA, CMMC) should consider Secure RMA. The typical profile: a network team that replaces switches on a defined lifecycle and needs the paperwork to prove it. Standard RMA returns defective units; Secure RMA returns them with documentation.

Activation and Delivery

This is a software entitlement delivered electronically. After purchase, DataCenter360.ca sends your license key within 0 to 1 business days. You activate it through the Fortinet Support portal against your registered FS-224E serial number. No physical shipment. The 5-year term begins from the activation date, not the purchase date.

Secure RMA vs Standard FortiCare RMA Support Levels

The table below shows how RMA coverage differs across FortiCare tiers. Secure RMA is an add-on to Premium or Elite, not a standalone tier.

RMA Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

Order the FC-10-W0300-301-02-60 from DataCenter360.ca and receive electronic delivery the same business day. As a Fortinet Select Partner, we provide pre-sales guidance on FortiCare tiers, RMA logistics, and multi-unit deployments for your FortiSwitch fleet. Reach out if you need help with multi-year planning or volume pricing.

Does this Secure RMA service require an active FortiCare base contract?

Yes. The FC-10-W0300-301-02-60 is an add-on service that requires FortiCare Premium or FortiCare Elite on the same FS-224E unit. It cannot be purchased as a standalone replacement for base FortiCare support.

What makes Secure RMA different from standard Priority RMA?

Standard Priority RMA focuses on delivery speed (next calendar day or 4-hour). Secure RMA adds a documented, auditable decommissioning process for the returned unit, including a certificate of data destruction. It is designed for environments where the returned hardware may contain sensitive configuration data.

Can I combine Secure RMA with Priority RMA add-ons?

Secure RMA and Priority RMA (-210-, -211-, -212-) are separate add-on services. In most cases, they are purchased independently rather than stacked. Contact your FortiCare account team or DataCenter360.ca to confirm which combination fits your support agreement.

Is this subscription available to organizations outside Canada?

Yes. FortiCare Secure RMA (FC-10-W0300-301-02-60) is available worldwide and delivered electronically. DataCenter360.ca is an authorized Fortinet partner serving customers in any country. Delivery is handled through the Fortinet Support portal, not physical mail.

When does the 5-year term start?

The subscription term starts from your activation date on the Fortinet Support portal. You register the license key against your FS-224E serial number, and coverage begins at that point. Purchasing early does not shorten your coverage window.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0300-301-02-60

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