Fortinet FortiSwitch 224E 4-Hour On-Site RMA Service, 5-Year (FC-10-W0300-212-02-60)

Five years is a reasonable operating life for a 24-port managed access switch. The FC-10-W0300-212-02-60 covers the FS-224E for that full period with 4-Hour Hardware and On-Site Engineer Priority RMA. When the switch fails, a replacement unit and a Fortinet-authorized engineer are dispatched to your location within four hours of case approval. No internal IT staff required on site: Fortinet’s field team handles the hardware swap from arrival to confirmation.

What This 5-Year Contract Covers

Valid for the FortiSwitch 224E, this 5-year contract entitles you to advanced on-site hardware replacement. On a confirmed hardware fault, Fortinet dispatches a replacement unit and an authorized field engineer within four hours. The engineer performs the swap, confirms the device is operational, and documents the service call. FortiCare Premium or FortiCare Elite must remain active for the full 5-year term.

Priority RMA within the FortiCare tier context:

Who Benefits from 5-Year On-Site RMA

This coverage is designed for stable, long-term deployments in environments where on-site support is consistently required: remote branch offices without resident IT staff, co-location environments with strict access protocols, or regulated industries where a documented technician visit is part of compliance requirements for hardware changes. The 5-year term delivers the lowest per-year cost of any term for this service level and eliminates annual renewal overhead.

Activation and Delivery

The license is delivered electronically. After purchase, the contract is registered to the FS-224E serial number in Fortinet’s support portal. DataCenter360.ca processes fulfillment the same business day. The on-site engineer entitlement activates immediately and runs for the full 5-year period without requiring annual renewal.

On-Site vs Hardware-Only for 5-Year Coverage

The 5-year hardware-delivery option (FC-10-W0300-211-02-60) provides a replacement within 4 hours without an engineer, at a lower price. This On-Site version adds field engineer support. The right choice depends on whether your environment needs a technician present for capability, access, or compliance reasons. For organizations that can self-install, the 211-02-60 is the more cost-effective path.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiSwitch 224E service catalog, including every Priority RMA tier and term. As a Fortinet Select Partner with MSSP authorization, we process contracts with fast electronic fulfillment and can assist with aligning FortiCare Premium terms for multi-unit or multi-site deployments. Worldwide e-delivery, competitive pricing, and a team that understands Fortinet licensing at scale.