Fortinet FortiSwitch 224E-POE 4-Hour Hardware Priority RMA, 5-Year (FC-10-W0301-211-02-60)

Five years is a meaningful commitment for any infrastructure service contract. For environments where the FortiSwitch 224E-POE is a core PoE switching layer, locking in a 4-Hour Hardware Delivery Priority RMA for the full deployment lifecycle removes a recurring procurement headache and keeps replacement timelines predictable through the entire refresh window.

What This Service Covers

FC-10-W0301-211-02-60 provides 4-Hour Hardware Delivery Priority RMA for the FS-224E-POE over a 5-year term. When a covered unit fails, Fortinet ships a replacement to your location within 4 hours of the case being confirmed — no waiting for standard return-and-replace cycles. The service requires an active FortiCare Premium or Elite contract and is delivered electronically as a license key applied to the switch serial number.

Who Runs This Service

Five-year Priority RMA terms suit organizations with low hardware churn and predictable budget cycles: campus networking teams that refresh on long schedules, managed service providers holding multi-year client SLAs, and regulated sites where switching downtime directly affects operational continuity. If your procurement team prefers a single service purchase to cover the full FS-224E-POE deployment, the 5-year option consolidates that into one transaction.

FortiCare RMA Support Levels

Priority RMA is an add-on that extends the replacement commitment beyond what the base FortiCare tier provides. The table below shows what each tier includes and where the 4-hour delivery upgrade applies.

Activation and Delivery

After purchase, DataCenter360.ca delivers the license key electronically, typically within 0-1 business days. Registration is completed in the Fortinet Support Portal (support.fortinet.com) by linking the key to the FS-224E-POE serial number. The 5-year clock starts at registration, not purchase. You will need an active FortiCare Premium or Elite contract on the same unit before activating this add-on.

Priority RMA vs. the Full Service Bundle

Hardware-only Priority RMA covers the physical replacement obligation. The UTP and Enterprise subscription bundles add FortiGuard security intelligence on top of the base FortiCare support — URL filtering, application control, IPS updates, and more. If your FS-224E-POE carries traffic that benefits from those security feeds, consider adding a UTP or Enterprise subscription alongside the Priority RMA service rather than relying solely on the hardware replacement add-on.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Canada, authorized to sell and register Fortinet service contracts. Licensing ships electronically; no physical goods mean no import delays. Multi-year contracts like this 5-year term are quoted and invoiced cleanly for procurement teams. Questions about combining this with an existing FortiCare contract or matching it to renewal dates? Reach out before ordering and we’ll confirm the right pairing.