Fortinet FortiSwitch-248E-FPOE 4-Hour Priority RMA, 3-Year (FC-10-W248E-211-02-36)

SKU: FC-10-W248E-211-02-36

Original price was: CAD$1,603.84.Current price is: CAD$1,293.43.

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The FortiSwitch-248E-FPOE 3-Year 4-Hour Priority RMA (FC-10-W248E-211-02-36) is an add-on service that delivers a replacement FortiSwitch-248E-FPOE on-site by courier within 4 hours of exchange confirmation — requires FortiCare Premium or Elite, subscription license, delivered electronically worldwide.
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Product description

A three-year support cycle is common for Fortinet hardware, and aligning Priority RMA to that same cycle simplifies the renewal calendar. The FortiSwitch-248E-FPOE 4-Hour Priority RMA 3-Year (FC-10-W248E-211-02-36) provides intra-day courier delivery of a replacement 248E-FPOE for the middle stretch of the switch’s operational life. Once Fortinet confirms the exchange, a courier targets on-site delivery within four hours, weekends and holidays included, for the full three-year term.

What This Service Covers

4-Hour Hardware Delivery Priority RMA dispatches a replacement FortiSwitch-248E-FPOE by courier targeting arrival within four hours of Fortinet confirming the hardware exchange. The 3-year term means this same speed guarantee applies continuously without an annual renewal. This is a hardware courier service — an engineer is not included (see FC-10-W248E-212-02-36 for the onsite engineer version). The contract is an add-on to an active FortiCare Premium or Elite contract on the same device.

Who Needs It

For deployments where the FortiSwitch-248E-FPOE has been identified as a critical access-layer component and 4-hour replacement speed is a defined operational requirement, the 3-year term reduces procurement overhead compared to annual renewals and typically costs less per year. This option suits established environments in healthcare, financial services, or multi-site branch networks where the coverage requirement is stable and predictable.

Activation and Delivery

This is a subscription license. DataCenter360.ca delivers the registration key electronically after purchase, typically within one business day. Activate it through the Fortinet Support portal against the FortiSwitch-248E-FPOE serial number. The license is available worldwide with no geographic restrictions.

FortiCare Support Levels at a Glance

Priority RMA is an add-on to FortiCare Premium or Elite — it cannot be activated on a device that only holds FortiCare Essential. The table below shows which base support tiers qualify:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

One Service vs. a Broader FortiCare Package

4-Hour Hardware Priority RMA handles replacement delivery speed. If you also need on-site engineer support for installation of the replacement unit, see FC-10-W248E-212-02-36. Base FortiCare Premium or Elite is required as a prerequisite and covers 24×7 telephone support and critical-issue response. See the full range of FortiSwitch-248E-FPOE licensing options for all coverage options available for this model at DataCenter360.ca.

Buying from DataCenter360.ca

DataCenter360.ca stocks and registers Fortinet support contracts as an authorized Fortinet Select Partner. The 3-year 4-Hour Priority RMA term for the FortiSwitch-248E-FPOE aligns well with common 3-year FortiCare renewal cycles, keeping support contract end dates in sync. Cost per year is lower than the 1-year option and the renewal cadence matches most IT procurement calendars. Contact DataCenter360.ca if you need co-terming with an existing FortiCare contract or coverage for multiple units.

What happens to Priority RMA coverage if my FortiCare Premium expires?

Priority RMA requires an active FortiCare Premium or Elite contract on the same FortiSwitch-248E-FPOE. If the base FortiCare contract lapses, the Priority RMA add-on cannot be exercised. Keep the base FortiCare contract active for the duration of this 3-year Priority RMA term.

Does 4-Hour coverage apply on weekends and holidays?

Yes. Priority RMA options cover weekends and holidays, unlike standard next-business-day RMA included in FortiCare Premium and Elite. The 4-hour response window applies on any day of the year.

What does ‘Requires FortiCare Premium or Elite’ mean?

This is an add-on contract. It cannot be activated on a FortiSwitch-248E-FPOE without an active FortiCare Premium or Elite base contract. Essential-tier customers are not eligible for Priority RMA add-ons.

How does the 3-year term compare to 1-year or 5-year options?

The 3-year term (FC-10-W248E-211-02-36) typically offers a lower annualized cost than the 1-year option while maintaining flexibility if a platform refresh is planned before the 5-year term would end. It’s the middle ground between flexibility and cost efficiency.

Can I co-term this with my existing FortiCare contract?

Yes. DataCenter360.ca can advise on partial-year purchases to align Priority RMA expiry with your existing FortiCare Premium or Elite end date. Contact us when ordering and we can assist with term alignment.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248E-211-02-36

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