Fortinet FortiSwitch-248E-FPOE 4-Hour Priority RMA, 5-Year (FC-10-W248E-211-02-60)

SKU: FC-10-W248E-211-02-60

Original price was: CAD$2,673.07.Current price is: CAD$2,132.77.

Save:20%You save CAD$378.26
The FortiSwitch-248E-FPOE 5-Year 4-Hour Priority RMA (FC-10-W248E-211-02-60) is an add-on service that delivers a replacement FortiSwitch-248E-FPOE on-site by courier within 4 hours of exchange confirmation — requires FortiCare Premium or Elite, subscription license, delivered electronically worldwide.
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Product description

Five years of 4-hour courier replacement coverage on a 48-port access switch eliminates one recurring procurement decision and locks in the lowest per-year cost of the available 4-Hour Priority RMA terms. The FortiSwitch-248E-FPOE 4-Hour Priority RMA 5-Year (FC-10-W248E-211-02-60) keeps a replacement unit on its way to your site within four hours of exchange confirmation for the full equipment lifecycle, with no gap risk from a missed annual renewal. Weekends and holidays are included throughout the five-year term.

What This Service Covers

4-Hour Hardware Delivery Priority RMA dispatches a replacement FortiSwitch-248E-FPOE by courier targeting on-site arrival within four hours of Fortinet confirming the hardware exchange. The 5-year term provides that same speed guarantee from year one through year five without interruption. This is a hardware courier service — an engineer does not arrive with the unit (see FC-10-W248E-212-02-60 for the onsite engineer option). The contract is an add-on to an active FortiCare Premium or Elite contract on the same device.

Who Needs It

The 5-year 4-Hour term is the right choice when the FortiSwitch-248E-FPOE is expected to serve its current role for the full five-year lifecycle without a platform change and when 4-hour intra-day replacement is a defined operational requirement. For network teams managing multiple FortiSwitch units, having uniform 5-year Priority RMA coverage across the fleet simplifies support tracking and reduces the annual procurement overhead that comes with staggered renewal dates.

Activation and Delivery

This is a subscription license. DataCenter360.ca delivers the registration key electronically after purchase, typically within one business day. Register it through the Fortinet Support portal against the FortiSwitch-248E-FPOE serial number and coverage starts immediately. The license is available worldwide with no geographic restrictions.

FortiCare Support Levels at a Glance

Priority RMA is an add-on to FortiCare Premium or Elite — it cannot be activated on a device that only holds FortiCare Essential. The table below shows which base support tiers qualify:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

One Service vs. a Broader FortiCare Package

4-Hour Hardware Priority RMA addresses replacement delivery speed. If you also need an on-site engineer to rack and configure the replacement, see FC-10-W248E-212-02-60. Base FortiCare Premium or Elite is a prerequisite covering 24×7 telephone support. The full range of FortiSwitch-248E-FPOE licensing options at DataCenter360.ca lists all available FortiSwitch-248E-FPOE support options.

Buying from DataCenter360.ca

DataCenter360.ca processes Fortinet support contracts for customers across Canada and globally as an authorized Fortinet Select Partner. The 5-year term on 4-Hour Priority RMA for the FortiSwitch-248E-FPOE is the maximum available term and gives the lowest cost per year of the three options. It’s particularly efficient for organizations that run FortiSwitch fleets and prefer to minimize the number of annual support renewals in the procurement calendar.

Is 5 years the maximum term available for this service?

Yes. 60-month (5-year) is the maximum term available for FortiSwitch-248E-FPOE Priority RMA services. If coverage is needed beyond 5 years, a new contract must be purchased at renewal.

Does the 4-hour SLA apply on weekends and public holidays?

Yes. Priority RMA, including the 4-Hour Hardware Delivery option, covers weekends and holidays. Standard next-business-day RMA included with FortiCare Premium and Elite does not cover those days.

What is the prerequisite for activating FC-10-W248E-211-02-60?

An active FortiCare Premium or Elite contract on the same FortiSwitch-248E-FPOE unit. FortiCare Essential is not eligible for Priority RMA add-ons.

What is the difference between 4-Hour Hardware and 4-Hour Onsite Priority RMA?

4-Hour Hardware (FC-10-W248E-211-02-60) sends a replacement unit via courier targeting arrival within four hours. 4-Hour Onsite (FC-10-W248E-212-02-60) adds an engineer who arrives with the unit, racks it, and reconnects cabling. The onsite option is appropriate when there’s no local IT staff to install the replacement.

Can I buy this after hardware is already deployed?

Yes. Priority RMA add-ons can be purchased at any time while a FortiCare Premium or Elite base contract is active on the device. Ideally, purchase Priority RMA at the same time as FortiCare to align end dates. DataCenter360.ca can advise on any term-alignment considerations.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248E-211-02-60

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