Fortinet FortiSwitch 424E-POE 4-Hour Hardware Delivery Priority RMA Service, 3-Year (FC-10-S424P-211-02-36)

SKU: FC-10-S424P-211-02-36

Original price was: CAD$1,499.80.Current price is: CAD$1,209.51.

Save:19%You save CAD$203.23
FC-10-S424P-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA service for the FortiSwitch 424E-POE — Fortinet ships a replacement switch within 4 hours of confirming a hardware failure, providing fast recovery coverage for three years. Requires FortiCare Premium or Elite.
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Product description

Three years of 4-Hour Hardware Delivery Priority RMA locks in fast-response coverage for the working life of a FortiSwitch 424E-POE without annual renewal cycles. FC-10-S424P-211-02-36 means that for any hardware failure confirmed by Fortinet TAC during those 36 months, a replacement unit ships within 4 hours — giving time-sensitive environments a predictable recovery window backed by a multi-year commitment.

What the Service Covers

This is a 3-year Priority RMA add-on for FortiCare Premium or Elite on the FortiSwitch 424E-POE. The 4-Hour Hardware Delivery SLA applies to dispatch: when Fortinet TAC confirms a hardware failure, they ship a replacement unit within 4 hours. The 3-year term locks in that coverage level without annual purchasing, and the per-year cost is lower than stacking three 1-year contracts.

Who Chooses the 3-Year Term

IT departments with 3-year budget cycles, MSPs providing managed network services to clients, and organizations that standardize on multi-year service agreements for their switching infrastructure are common buyers. Three years covers the primary deployment period of the FortiSwitch 424E-POE and avoids the renewal overhead of shorter contracts while still being shorter than a 5-year commitment if hardware refresh plans are not yet firm.

Activation and Delivery

FC-10-S424P-211-02-36 is an electronic license available worldwide. After purchase from DataCenter360.ca, register the contract in the Fortinet Support Portal against your FortiSwitch 424E-POE serial number. The 3-year term begins on registration. No hardware ships at license delivery time.

4-Hour Hardware Delivery vs. Other RMA Tiers

The 3-year version of Next Calendar Day Priority RMA (FC-10-S424P-210-02-36) is the tier below — suitable for environments where overnight is acceptable. The 3-year 4-Hour Hardware and On-Site option (FC-10-S424P-212-02-36) adds an on-site engineer to the 4-hour hardware window. If your recovery plan needs a physical hand on the replacement switch within hours, that’s the top tier. DataCenter360.ca stocks all three tiers across 1-, 3-, and 5-year terms for the 424E-POE.

FortiCare Support Tiers and RMA Options

Priority RMA add-on services require FortiCare Premium or Elite as the base support tier. The table below compares the three FortiCare tiers to show where Priority RMA eligibility sits and what each tier provides for the FortiSwitch 424E-POE or 424E-Fiber.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario, Canada. We stock the complete FortiSwitch 424E-POE service range and deliver electronic contracts within 0 to 1 business days. Whether you need to bundle hardware, FortiCare Premium, and Priority RMA in one order, or add this contract to existing infrastructure, we can process the purchase and deliver keys the same day. Contact us to discuss multi-site or multi-unit service agreements.

Frequently Asked Questions

What is the advantage of the 3-year term over three 1-year contracts?

The 3-year term costs less per year than stacking three annual contracts, and you only go through the purchasing and registration process once. It also ensures continuous coverage without the risk of a renewal gap.

Is this a hardware-only dispatch or does it include on-site support?

FC-10-S424P-211-02-36 is hardware delivery only — Fortinet ships the replacement unit within 4 hours of confirming the fault. On-site engineer support is a separate tier (FC-10-S424P-212-02-36 for the 3-year version).

Does the 4-hour SLA apply 24×7?

Priority RMA hardware dispatch typically operates under the terms defined in the Fortinet FortiCare Technical Support and RMA Services datasheet. Review the datasheet for current SLA coverage windows, as these may vary by region.

Can this be added to an existing FortiCare Premium contract mid-term?

Yes, in most cases. The Priority RMA add-on can be purchased separately from your FortiCare contract. Contact DataCenter360.ca to confirm alignment and timing with your existing FortiCare term.

Is this available outside Canada?

Yes. FC-10-S424P-211-02-36 is a worldwide electronic entitlement. DataCenter360.ca serves international customers as an authorized Fortinet Select Partner.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424P-211-02-36

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