Fortinet FortiSwitch 624F-FPOE Secure RMA Service, 3-Year (FC-10-624FF-301-02-36)

SKU: FC-10-624FF-301-02-36

Original price was: CAD$2,848.12.Current price is: CAD$2,272.44.

Save:20%You save CAD$403.03
The FC-10-624FF-301-02-36 is a 3-Year Secure RMA service for the Fortinet FortiSwitch 624F-FPOE, providing advance hardware replacement with chain-of-custody handling — suited for regulated environments that require certified disposal of returned network equipment.
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Product description

Compliance-driven networks treat decommissioned hardware as a security risk, not just an IT inconvenience. When a FortiSwitch 624F-FPOE fails in a PCI-DSS, HIPAA, or government-regulated environment, you need the replacement to arrive before you ship the old unit back — and you need documented proof of what happens to that returned hardware. FC-10-624FF-301-02-36 covers exactly that: three years of Secure RMA for the FS-624F-FPOE, combining advance hardware replacement with Fortinet’s secure return and certified destruction process.

What Secure RMA Provides

Secure RMA delivers advance hardware replacement for the FortiSwitch 624F-FPOE: Fortinet ships a replacement switch before the failed unit is returned, eliminating the standard send-first cycle. The “Secure” designation adds chain-of-custody tracking and certified destruction of the returned hardware — critical for devices that have processed regulated or sensitive data and must be decommissioned with an audit trail.

This service requires an active FortiCare Premium or Elite contract on the same FortiSwitch 624F-FPOE serial number. It extends hardware replacement logistics beyond what standard FortiCare provides.

FortiCare RMA Tiers at a Glance

Secure RMA for the FortiSwitch 624F-FPOE operates within Fortinet’s FortiCare support framework. Here is how the tiers compare for hardware replacement and support coverage:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA eligible
Critical issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service

FC-10-624FF-301-02-36 is designed for organizations deploying the FortiSwitch 624F-FPOE in regulated or compliance-sensitive environments — healthcare, finance, government, and any network where hardware containing processed data must be decommissioned through an auditable, chain-of-custody process rather than standard return logistics.

Activation and Delivery

FC-10-624FF-301-02-36 is a software service contract, delivered electronically. DataCenter360.ca provides registration details and instructions within 0–1 business days. Activate through the Fortinet support portal by linking it to your FortiSwitch 624F-FPOE serial number within 30 days of purchase.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and can process FC-10-624FF-301-02-36 for immediate electronic delivery. A 3-year term keeps the FS-624F-FPOE covered without annual renewal — one registration and no paperwork for three years. Worldwide delivery with no import duties on the license key. Contact us to co-term with an existing FortiCare Premium contract if needed.

Does FC-10-624FF-301-02-36 include FortiCare technical support?

No. Secure RMA is an add-on hardware replacement service. A separate FortiCare Premium or Elite contract is required on the FS-624F-FPOE for telephone support, firmware access, and 24×7 TAC coverage. Secure RMA covers only the advance replacement and secure return logistics.

What makes Secure RMA different from standard Priority RMA?

Standard Priority RMA (FC-10-624FF-210 or -211 series) ships a replacement and returns the failed unit through regular logistics. Secure RMA adds chain-of-custody tracking and certified destruction of the returned unit — a requirement in environments where hardware has processed regulated data and destruction must be auditable.

Can I add this service after the switch is already deployed?

Yes. FC-10-624FF-301-02-36 can be added at any time during the switch’s active support period, as long as a FortiCare Premium or Elite contract is in place. DataCenter360.ca can assist with co-terming if you need the start date aligned with your existing contracts.

How does the 3-year term work for the FS-624F-FPOE?

The service activates from registration and runs 36 months. Fortinet requires registration within 30 days of purchase. For fleets of multiple FS-624F-FPOE units, each switch requires its own contract tied to its serial number — they cannot share a single license.

Is this service available outside Canada?

Yes. Secure RMA contracts are electronic licenses available worldwide — DataCenter360.ca delivers globally. Physical hardware replacement SLA logistics depend on Fortinet’s regional depot locations, which cover most major markets. Confirm regional coverage with Fortinet support if operating in remote locations.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FF-301-02-36

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