Fortinet FortiWiFi 31G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-WF31G-211-02-12)

Some deployments reach a point where they need Priority RMA coverage but aren’t ready to commit for three or five years — either because a hardware refresh is under evaluation, the contract structure prefers annual renewals, or the deployment is relatively new and not yet validated as a long-term site. FC-10-WF31G-211-02-12 is the right entry point: one year of 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 31G, with the flexibility to renew, upgrade, or shift terms at each annual cycle.

What 4-Hour Hardware Delivery Priority RMA Covers

FC-10-WF31G-211-02-12 is a 1-year Priority RMA add-on for the FortiWiFi 31G. It provides:

• Hardware dispatch within 4 hours of a confirmed RMA request via the Fortinet Support Portal.
• Advanced replacement: Fortinet ships the replacement unit before the failed device is returned.
• No onsite engineer is included. Your team or local IT handles the physical swap.
• Coverage spans 1 year (12 months) from the activation date.
• Requires an active FortiCare Premium or FortiCare Elite base contract. Not eligible under FortiCare Essential.

FortiCare Support Tiers at a Glance

Priority RMA is available only on Premium and Elite contracts. The table below outlines where the base tiers differ, so you can confirm your contract level before purchasing this add-on.

Who This Service Suits

The 1-year term appeals to a few distinct situations. Organizations piloting Priority RMA on a subset of sites before rolling it across a full fleet can start with annual coverage to evaluate response quality and logistics before committing to longer terms. Budget cycles that run annually also align better with 1-year licensing, keeping renewals tied to procurement periods without carrying multi-year prepayments. Similarly, if the FortiWiFi 31G is newer and there is uncertainty about whether the site will persist beyond two years, a 1-year term avoids stranding support spend after a location closes or consolidates.

Activation and Delivery

FC-10-WF31G-211-02-12 is delivered electronically within 0 to 1 business days of your order. Register the license in the Fortinet Support Portal using the FortiWiFi 31G serial number. The 12-month term begins on activation. No physical media is shipped, and the license is available to buyers in any country.

One Service vs. a Full Bundle

This add-on covers hardware delivery speed only. Security services including FortiGuard IPS, URL filtering, and application control require a separate subscription bundle (UTP or Enterprise). If you are adding this to a device that already carries a UTP or Enterprise bundle, aligning both to a 1-year renewal simplifies tracking. If no bundle is active, consider adding one at the same time so both expire together.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner providing worldwide electronic license fulfillment. 1-year add-ons like this can be placed on a single order alongside a FortiCare Premium renewal or a subscription bundle if you want to align multiple licenses. Provide the FortiWiFi 31G serial number at checkout and we will confirm the right combination for your coverage needs.