Fortinet FortiWiFi 31G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-WF31G-211-02-36)

Three years covers the core of a FortiWiFi 31G’s operational life. After the initial deployment settles, you want hardware recovery speed locked in without committing to a 5-year term if a refresh might come sooner. FC-10-WF31G-211-02-36 does that: a replacement unit dispatched within 4 hours of a confirmed failure, your team handles the install, and the service stays in place for 36 months without annual renewal overhead.

What 4-Hour Hardware Delivery Priority RMA Covers

FC-10-WF31G-211-02-36 is a 3-year Priority RMA add-on for the FortiWiFi 31G. It provides:

• Hardware dispatch within 4 hours of a confirmed RMA request via the Fortinet Support Portal.
• Advanced replacement: Fortinet ships the replacement unit before receiving the failed one back.
• No onsite engineer is included. Your staff or local IT resource performs the physical installation.
• Coverage spans 3 years (36 months) from the activation date.
• Requires an active FortiCare Premium or FortiCare Elite base contract. Not eligible under FortiCare Essential.

FortiCare Support Tiers at a Glance

This Priority RMA add-on is available only with Premium or Elite base contracts. The table below shows where the tiers differ, helping you confirm your existing contract level or plan an upgrade.

Who This Service Suits

The 3-year 4-hour delivery tier fits organizations with on-site or field IT staff who can perform a firewall swap without a Fortinet engineer present. Branch networks, distributed retail environments, and managed service providers maintaining their own field technicians are common users. The 3-year term is well-suited to deployments that are established but not close to a hardware refresh: long enough to eliminate annual renewal tracking, short enough to avoid over-committing if the device is replaced at year four or five. For remote or unstaffed sites where no local IT is available, the onsite -212- tier is the better choice.

Activation and Delivery

FC-10-WF31G-211-02-36 is an electronic license delivered within 0 to 1 business days of your order. Register it in the Fortinet Support Portal against the FortiWiFi 31G serial number. The 3-year term begins on the activation date. No physical media is sent. Available to buyers in any country.

One Service vs. a Full Bundle

Hardware replacement speed and security content are separate license categories with Fortinet. This service ensures fast hardware dispatch; it does not provide FortiGuard threat feeds, IPS updates, or application control. Those come from a subscription bundle. If the FortiWiFi 31G does not carry an active UTP or Enterprise bundle, pairing this 3-year RMA add-on with a 3-year bundle keeps all licenses on the same renewal date and avoids gaps in either hardware or security coverage.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with worldwide electronic license fulfillment. If you want to add this RMA service alongside a FortiCare Premium or subscription renewal, we can include both on a single purchase order. Provide the FortiWiFi 31G serial number and the active contract details and we will confirm the right combination before your order is placed.