Original price was: CAD$196.12.CAD$183.87Current price is: CAD$183.87.
Authorized Partner for United States (US)Compliance frameworks increasingly expect that decommissioned hardware stays under your control — not shipped back to a vendor with storage media attached. The FC-10-WF31G-301-02-36 is a 3-year Secure RMA subscription for the FortiWiFi 31G. When the hardware fails, Fortinet sends a replacement. The defective unit doesn’t go back. Your data custody chain stays intact.
This subscription covers a single registered FortiWiFi 31G for 36 months. During that period, any approved hardware failure claim results in Fortinet dispatching a replacement unit. The defective FortiWiFi 31G is not returned. You retain it for on-site destruction, evidence preservation, or whatever your disposal policy requires. Coverage begins on the activation date and runs continuously through the 36-month term.
The 3-year term is a practical fit for organisations with medium-length hardware refresh cycles, or those that want multi-year Secure RMA coverage without committing to the full 5-year term. In practice, this includes healthcare clinics running wireless guest networks, law firms with branch offices, and finance-sector deployments where hardware audit trails need to span at least two budget years.
It also suits IT managers who inherit existing hardware and want to put Secure RMA in place for the remaining operational life of the unit without over-buying on the term.
This is a license subscription delivered electronically. After purchase, DataCenter360.ca provides your license key and activation instructions. You register it in the Fortinet Support Portal under the FortiWiFi 31G’s serial number. Delivery is worldwide and most orders complete within one business day.
Secure RMA is a hardware custody provision, not a support contract. For technical support access, firmware updates, and a response SLA, your FortiWiFi 31G also needs a FortiCare subscription. The table below shows the tier options. Secure RMA stacks on top of any tier — Essential, Premium, or Elite.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
If same-day hardware delivery is also a priority, Priority RMA (FC-10-WF31G-210-02-36) can be added alongside this Secure RMA to combine fast dispatch with non-return protection.
DataCenter360.ca is a Fortinet Select Partner carrying the full FortiWiFi 31G service portfolio. If you’re putting together a coverage package — Secure RMA plus a matching FortiCare tier — we can help you confirm regional Secure RMA availability, align the activation dates, and review any existing support contracts before you order. Orders are fulfilled electronically, typically within one business day.
Secure RMA (FC-10-WF31G-301-02-xx) addresses whether you have to return the defective hardware — under Secure RMA, you don’t. Priority RMA (FC-10-WF31G-210-02-xx) addresses how fast Fortinet delivers the replacement. They solve different problems. Organisations with both speed and data-custody requirements can purchase them together.
Yes. Secure RMA is a separate subscription that stacks on top of any FortiCare tier. If your FortiWiFi 31G already has FortiCare Premium active, you can purchase and register the Secure RMA subscription independently against the same serial number.
No. The coverage period begins on the activation date in the Fortinet Support Portal, not the hardware purchase date. You can purchase the Secure RMA subscription for an existing, in-service FortiWiFi 31G and activate it when you’re ready. Just ensure the unit is not already at end-of-life before purchasing long-term coverage.
Secure RMA service availability varies by country. Fortinet maintains a service availability page with the current list. The license itself is delivered electronically to customers worldwide, but the hardware non-return provision is subject to country availability. DataCenter360.ca can confirm before you order.
When you initiate a claim through the Fortinet Support Portal, Fortinet provides a case number and claim confirmation. This documentation is typically sufficient for internal audit logs. For specific documentation requirements under a compliance framework, review the Fortinet Secure RMA service terms or contact Fortinet Support directly.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-31G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-WF31G-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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