Original price was: CAD$326.84.CAD$263.58Current price is: CAD$263.58.
Authorized Partner for United States (US)The FortiWiFi 31G runs in offices, clinics, and branch locations where the network is small but the data it handles is not. When one of these units fails, standard RMA means shipping it back — and Fortinet’s media (with configuration, keys, and log data baked into non-removable solid-state storage) leaves your building. The FC-10-WF31G-301-02-60 is a 5-year Secure RMA subscription that takes that risk off the table. Failed hardware stays with you; Fortinet sends a replacement.
This subscription applies to a single registered FortiWiFi 31G and runs for 60 months from activation. If the unit fails and a replacement is approved by Fortinet Support, a new device is dispatched. The defective unit is not returned. Your organisation retains custody of the hardware for internal disposal, destruction logging, or evidence preservation — whatever your compliance framework requires.
The FortiWiFi 31G is often deployed in environments that store or process regulated data — healthcare wireless networks, legal branch offices with secure wireless segments, or retail locations under PCI scope. At these sites, the audit trail for decommissioned hardware matters. Secure RMA makes it straightforward: the defective unit never leaves your chain of custody, and you control when and how it’s disposed of.
The 5-year term suits long-term deployments where the hardware is expected to stay in service through the full lifecycle. It also simplifies compliance documentation by providing a single, contiguous coverage period rather than a chain of annual renewals.
After purchase, DataCenter360.ca delivers your license key electronically. Register it in the Fortinet Support Portal using your FortiWiFi 31G’s serial number. The subscription is available to buyers worldwide, and activation typically completes within one business day of receiving your key.
Secure RMA addresses hardware custody. For ongoing technical support, firmware updates, and a response-time guarantee, your FortiWiFi 31G needs a separate FortiCare tier. The table below shows what Essential, Premium, and Elite each include. Running both services together gives you full coverage: technical support plus hardware control at end of device life.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
We’re a Fortinet Select Partner, and the FortiWiFi 31G catalog — hardware, FortiCare tiers, and every service subscription — is in our inventory. For a 5-year Secure RMA term, we’ll confirm regional availability, check current pricing, and help you match the activation date to any existing FortiCare coverage. Orders are fulfilled electronically and usually complete within a business day of your purchase.
The FortiWiFi 31G typically runs in branch and small-office environments where wireless and firewall functions are combined in one compact unit. Because configuration, VPN keys, and policy data are stored on non-removable media, returning a failed unit hands all of that to a third party. Secure RMA prevents that by letting the defective unit remain on-site.
FortiCare Premium includes advanced replacement — Fortinet ships a replacement before receiving the failed unit. Secure RMA adds the non-return waiver on top of that. Together, they give you fast hardware dispatch without the data-custody risk of the return requirement. The two subscriptions are independent and can be purchased separately.
Secure RMA is designed for non-return scenarios, but specific terms are governed by Fortinet’s service contract. The service generally applies to manufacturing defects and hardware failure within warranty scope — not accidental damage or physical abuse. Review the Fortinet service agreement for full terms.
If there’s a realistic chance the FortiWiFi 31G will be decommissioned before the 5-year window closes, a shorter term may be the better fit. Secure RMA subscriptions are tied to the unit’s serial number and unused coverage is not transferable. A 3-year term (FC-10-WF31G-301-02-36) is available if you want a shorter commitment.
Registration happens in the Fortinet Support Portal at support.fortinet.com. Locate the FortiWiFi 31G’s serial number under your registered assets and attach the Secure RMA license key. DataCenter360.ca provides the key along with registration instructions after the order is fulfilled.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-31G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-WF31G-301-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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