Fortinet FortiGate 30G Next Calendar Day Priority RMA, 1-Year (FC-10-FG30G-210-02-12)

Not every organization plans hardware support a full cycle out. FC-10-FG30G-210-02-12 offers a one-year window of next-calendar-day hardware replacement for the FortiGate 30G, letting you match coverage to a calendar-year budget cycle or bridge the gap before a longer-term renewal. If a confirmed FortiGate 30G failure occurs, a replacement unit ships the next calendar day.

What This Service Covers

FC-10-FG30G-210-02-12 is a one-year Priority RMA add-on for the FortiGate 30G. When a hardware failure is confirmed through a Fortinet support case, an advance replacement unit is shipped before the defective device is returned, targeting next-calendar-day delivery. This removes the wait associated with standard return-and-replace RMA, where the replacement ships only after Fortinet receives the defective unit.

The service requires an active FortiCare Premium or Elite contract on the same FortiGate 30G unit. It covers hardware replacement logistics only and does not add security service or firmware update entitlements.

FortiCare Tiers and Priority RMA Eligibility

The following table shows where Priority RMA add-ons fit within the FortiCare tier structure. Essential-tier devices are not eligible.

Who Needs This

The 1-year term is a practical fit for several scenarios: organizations evaluating whether Priority RMA belongs in their support stack before committing to a longer term; IT teams with annual budget approval cycles that make multi-year commitments difficult; and managed service providers covering a client’s FortiGate 30G for the remainder of a contract year. It is also useful as a stopgap while a site is in transition to a higher-spec unit.

Activation and Delivery

FC-10-FG30G-210-02-12 is delivered electronically and is available to any country, typically within one business day of purchase. The license registers against the specific FortiGate 30G serial number through the Fortinet Support Portal. Once active, the Priority RMA entitlement is visible under the device’s support profile. No physical media ships with the license purchase; hardware dispatch is handled by Fortinet’s logistics team when an RMA case is confirmed.

1-Year vs. Longer-Term Options

If you plan to keep the FortiGate 30G in service for more than a year, FC-10-FG30G-210-02-36 (3-year) and FC-10-FG30G-210-02-60 (5-year) offer the same service level at a lower effective annual cost. For locations where next-calendar-day replacement isn’t fast enough, FC-10-FG30G-211-02-12 delivers the same FortiGate 30G unit within four hours of failure confirmation, at a higher price point.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner delivering support licenses electronically to customers worldwide. FC-10-FG30G-210-02-12 orders are typically fulfilled within one business day. Contact us to confirm your FortiCare Premium tier is current before adding this service, or if you need a quote covering multiple FortiGate 30G units.