Fortinet FortiGate 30G Next Calendar Day Priority RMA, 5-Year (FC-10-FG30G-210-02-60)

SKU: FC-10-FG30G-210-02-60

Original price was: CAD$1,788.80.Current price is: CAD$1,442.57.

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Five-year Next Calendar Day Priority RMA for the FortiGate 30G (FC-10-FG30G-210-02-60) — a FortiCare add-on shipping a replacement unit the next calendar day after hardware failure is confirmed. Delivered electronically, available worldwide.
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Product description

Five years of guaranteed next-calendar-day hardware replacement for the FortiGate 30G: that is what FC-10-FG30G-210-02-60 delivers. Whether you are securing a retail location, a remote office, or a multi-site SD-WAN edge node, locking in five years of priority hardware swap eliminates annual renewal friction and ensures continuity across a full refresh cycle.

What This Service Covers

FC-10-FG30G-210-02-60 is a Priority RMA add-on covering the FortiGate 30G for five years. When Fortinet’s support team confirms a hardware failure through an open support case, a replacement unit is shipped for next-calendar-day delivery before the faulty device is returned. This is the advanced replacement model, distinct from the basic return-and-replace RMA included with FortiCare Essential.

The service activates against an existing FortiCare Premium or Elite contract on the registered FortiGate 30G unit. It does not function as a standalone service.

FortiCare Support Tiers and RMA Add-On Eligibility

Priority RMA services are only available on devices with FortiCare Premium or Elite. The table below outlines the differences between FortiCare tiers to clarify where this add-on fits.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Buys This Service

The 5-year term is typically chosen by organizations that align hardware support contracts with their capital hardware lifecycle, often 3 to 5 years. It suits IT departments managing multiple FortiGate 30G units at branch locations who want a single renewal date and predictable coverage. It is also common in managed service scenarios where a per-device support contract needs to match a customer agreement term.

Activation and Delivery

FC-10-FG30G-210-02-60 is delivered electronically to any country, typically within one business day after purchase. The license is registered through the Fortinet Support Portal (support.fortinet.com) against the specific FortiGate 30G serial number. No physical media ships. Once registered, the Priority RMA entitlement appears under the device’s support profile and is available when a hardware case is opened.

One Service vs. Full Bundle Coverage

If the FortiGate 30G is not already covered by a FortiCare subscription plus FortiGuard services, consider the UTP or Enterprise bundle subscriptions (FC-10-FG30G-950-02-xx or FC-10-FG30G-809-02-xx). Those cover threat intelligence, URL filtering, IPS, and FortiCare together. The Priority RMA service is purely a hardware replacement enhancement and adds no security service coverage on its own.

Buying from DataCenter360.ca

DataCenter360.ca stocks the complete FortiGate 30G service catalog, including this 5-year Priority RMA. As a Fortinet Select Partner and MSSP, we deliver licenses electronically to customers in Canada and worldwide, typically within one business day of purchase. Reach out if you need to verify that your FortiCare Premium tier is current before adding this service.

Can I add FC-10-FG30G-210-02-60 to any FortiGate 30G, or only specific configurations?
This service attaches to any in-service FortiGate 30G unit registered under an active FortiCare Premium or Elite contract. It is compatible with all hardware revisions of the FortiGate 30G. The only requirement is that the base FortiCare tier is Premium or Elite at the time of RMA case initiation.
What does “next calendar day” mean in practice for RMA delivery?
Once Fortinet confirms the hardware failure through a support case, they ship a replacement unit targeting delivery by the next calendar day. The actual timing depends on your location, local carrier schedules, and whether the failure is confirmed before carrier cutoff times. In areas outside major metro regions, delivery may extend to the next available business day.
Does this 5-year service cover the full term even if the FortiGate 30G goes end-of-support during that period?
FortiCare and its add-on services are licensed on a per-device basis through the contracted term. If Fortinet announces an end-of-engineering-support date for a model within the 5-year window, FortiCare Elite includes extended LTS support for FortiGate platforms. Check the Fortinet product lifecycle page for the FortiGate 30G’s current support timeline.
Is there a faster RMA option for the FortiGate 30G if next-calendar-day is not sufficient?
Yes. FC-10-FG30G-211-02-12 provides 4-Hour Hardware Delivery Priority RMA for the FortiGate 30G, targeting a replacement unit within four hours of failure confirmation. That service is available in 1-year, 3-year, and 5-year terms and also requires FortiCare Premium or Elite.
Is this service available for organizations outside Canada?
Yes. FC-10-FG30G-210-02-60 is a worldwide electronic subscription with no geographic restriction on purchase or activation. Fortinet’s RMA logistics coverage for the physical hardware replacement does vary by country, so confirm service availability in the device’s physical location with Fortinet support before purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-30G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FG30G-210-02-60

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