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Three years is often the sweet spot for network hardware contracts: long enough to align with a typical refresh cycle, short enough to re-evaluate coverage options when priorities shift. FC-10-FG30G-210-02-36 covers the FortiGate 30G with next-calendar-day hardware replacement for three full years under a single electronic subscription, without annual renewal overhead.
FC-10-FG30G-210-02-36 is a Priority RMA add-on for the FortiGate 30G. When Fortinet’s support team confirms a hardware failure through a support case, they ship a replacement unit for next-calendar-day delivery. This is an advance replacement: the replacement ships before the faulty unit is returned, minimizing the window of reduced redundancy. The service runs for three years from activation.
This add-on requires FortiCare Premium or Elite as the base support tier on the registered FortiGate 30G. It does not include any FortiGuard security service coverage.
The table below shows which FortiCare tiers support Priority RMA add-ons and how the tiers differ in response times and hardware handling.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 3-year term fits organizations running FortiGate 30G units at locations where hardware uptime matters but a same-day replacement window is not written into the SLA. A branch office firewall, a small campus edge device, or a retail network node are common examples. Managed service providers often choose the 3-year RMA to align with the term on a customer contract, keeping renewal cycles in sync.
The license is delivered electronically to any country within one business day of purchase. It registers through the Fortinet Support Portal against the specific FortiGate 30G serial number. Once active, the Priority RMA entitlement shows under the device’s support profile. No physical media is included with the license; physical hardware dispatch happens through Fortinet logistics when a confirmed failure case is opened.
FC-10-FG30G-210-02-12 covers one year at the lowest upfront cost and suits organizations that prefer flexibility or are in a short contract cycle. FC-10-FG30G-210-02-60 covers five years and is common in multi-year hardware deployments. The 3-year option (this SKU) balances commitment with flexibility and often aligns best with standard hardware amortization schedules. All three offer identical service levels; only the term differs.
As a Fortinet Select Partner and MSSP, DataCenter360.ca delivers the FC-10-FG30G-210-02-36 license electronically to customers in Canada and internationally, usually within one business day. Reach out if you need help confirming that your current FortiCare Premium tier is active before adding this RMA service, or if you need a quote for multiple units at the same site.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-30G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FG30G-210-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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