Fortinet FortiGate 30G Next Calendar Day Priority RMA, 3-Year (FC-10-FG30G-210-02-36)

SKU: FC-10-FG30G-210-02-36

Original price was: CAD$1,073.28.Current price is: CAD$865.55.

Save:19%You save CAD$145.16
Three-year Next Calendar Day Priority RMA for the FortiGate 30G (FC-10-FG30G-210-02-36) — ensures a replacement unit ships the next calendar day after hardware failure confirmation. A FortiCare add-on delivered electronically to any country.
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Product description

Three years is often the sweet spot for network hardware contracts: long enough to align with a typical refresh cycle, short enough to re-evaluate coverage options when priorities shift. FC-10-FG30G-210-02-36 covers the FortiGate 30G with next-calendar-day hardware replacement for three full years under a single electronic subscription, without annual renewal overhead.

What This Service Covers

FC-10-FG30G-210-02-36 is a Priority RMA add-on for the FortiGate 30G. When Fortinet’s support team confirms a hardware failure through a support case, they ship a replacement unit for next-calendar-day delivery. This is an advance replacement: the replacement ships before the faulty unit is returned, minimizing the window of reduced redundancy. The service runs for three years from activation.

This add-on requires FortiCare Premium or Elite as the base support tier on the registered FortiGate 30G. It does not include any FortiGuard security service coverage.

FortiCare Tier Overview and RMA Add-On Availability

The table below shows which FortiCare tiers support Priority RMA add-ons and how the tiers differ in response times and hardware handling.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Service Suits

The 3-year term fits organizations running FortiGate 30G units at locations where hardware uptime matters but a same-day replacement window is not written into the SLA. A branch office firewall, a small campus edge device, or a retail network node are common examples. Managed service providers often choose the 3-year RMA to align with the term on a customer contract, keeping renewal cycles in sync.

Activation and Delivery

The license is delivered electronically to any country within one business day of purchase. It registers through the Fortinet Support Portal against the specific FortiGate 30G serial number. Once active, the Priority RMA entitlement shows under the device’s support profile. No physical media is included with the license; physical hardware dispatch happens through Fortinet logistics when a confirmed failure case is opened.

Comparing Terms: 1-Year, 3-Year, and 5-Year

FC-10-FG30G-210-02-12 covers one year at the lowest upfront cost and suits organizations that prefer flexibility or are in a short contract cycle. FC-10-FG30G-210-02-60 covers five years and is common in multi-year hardware deployments. The 3-year option (this SKU) balances commitment with flexibility and often aligns best with standard hardware amortization schedules. All three offer identical service levels; only the term differs.

Buying from DataCenter360.ca

As a Fortinet Select Partner and MSSP, DataCenter360.ca delivers the FC-10-FG30G-210-02-36 license electronically to customers in Canada and internationally, usually within one business day. Reach out if you need help confirming that your current FortiCare Premium tier is active before adding this RMA service, or if you need a quote for multiple units at the same site.

What is the difference between Priority RMA and the standard RMA included with FortiCare?
FortiCare Premium includes standard advanced replacement RMA, where Fortinet ships a replacement the next business day after failure confirmation. Priority RMA (this service) upgrades that to next-calendar-day delivery, which can include weekends and holidays depending on carrier availability in your area. FortiCare Essential only includes return-and-replace RMA, with no advance replacement.
Does FC-10-FG30G-210-02-36 cover both the hardware and the FortiOS software support?
No. This is a hardware replacement add-on only. Software support, firmware updates, and security service coverage come from the base FortiCare Premium or Elite contract, or from FortiGuard subscription bundles. This service focuses exclusively on accelerating the physical hardware replacement process when a unit fails.
Can I purchase this if my FortiCare Premium expires mid-way through the 3-year RMA term?
Priority RMA add-ons require the base FortiCare Premium or Elite to be active at the time an RMA case is opened. If FortiCare lapses during the 3-year RMA term, the Priority RMA entitlement cannot be invoked until FortiCare is renewed. It is recommended to co-term the FortiCare and RMA add-on renewals to avoid coverage gaps.
Is this service available to purchase from outside Canada?
Yes. FC-10-FG30G-210-02-36 is a worldwide electronic license with no purchase restriction by country. The physical hardware replacement logistics depend on Fortinet’s coverage in the device’s physical location. Confirm service availability in your region with Fortinet or your reseller before activating a case.
What is the process when I need to use this RMA service?
Open a support case through the Fortinet Support Portal or by calling Fortinet support. Once the support team confirms the hardware failure and the Priority RMA entitlement is verified on the device, they initiate a replacement shipment targeting next-calendar-day delivery. You retain the replacement unit and return the defective one using the provided RMA packaging.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-30G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FG30G-210-02-36

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