Fortinet FortiGate 30G Secure RMA Service, 1-Year (FC-10-FG30G-301-02-12)

SKU: FC-10-FG30G-301-02-12

Original price was: CAD$71.42.Current price is: CAD$66.96.

Save:6%You save CAD$3.12
The FC-10-FG30G-301-02-12 activates a 1-year Secure RMA subscription on your FortiGate 30G, covering hardware replacement with the option to retain the failed unit on-site, keeping all device configuration data securely within your premises.
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  Licensing available worldwide — delivered electronically to any country
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Product description

Not every organization needs a multi-year Secure RMA commitment upfront. The 1-year term on this subscription lets you add non-return hardware coverage for the current budget year, evaluate whether the coverage model fits your compliance workflow, and renew or extend at the end of the term.

What the 1-Year Secure RMA Service Provides

The FC-10-FG30G-301-02-12 is a 1-year Fortinet Secure RMA subscription for the FortiGate 30G. Standard RMA coverage ships you a replacement and asks for the failed unit back. Secure RMA removes that requirement. If the FortiGate 30G fails during this 12-month window, Fortinet ships the replacement and you keep the defective device, handling on-site retention or destruction under your own procedures.

Why This Matters for Data Security

The FortiGate 30G contains non-field-removable solid-state storage where configuration data is kept. Returning a failed unit through standard RMA channels means that storage leaves your physical control. For organizations in healthcare, finance, government contracting, or legal services, that transfer can conflict with data handling obligations. The 1-year Secure RMA subscription is often the first step in addressing that risk.

Activation and Electronic Delivery

DataCenter360.ca processes and delivers the subscription key by email within 0-1 business days. Register the key in the Fortinet Support Portal under your FortiGate 30G serial number. The Secure RMA entitlement is then active for 12 months and on record with Fortinet support.

FortiCare Support Tiers and RMA Context

Secure RMA is an add-on to your existing FortiCare device support plan. The table below shows the RMA types and support response levels across the three FortiCare tiers so you can verify your base coverage before adding this subscription.

Support Feature FortiCare Essential FortiCare Premium FortiCare Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

For most FortiGate 30G deployments, FortiCare Premium is the right base. Secure RMA then adds the non-return provision on top of the advanced replacement included in Premium. Essential tier does not qualify for Priority RMA add-ons and should be reviewed if you are adding Secure RMA to a device currently at that support level.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The Secure RMA subscription you purchase here is registered through the authorized Fortinet channel, with the non-return entitlement fully recognized by Fortinet support. Electronic delivery to any country, no shipping cost, order processed the same business day.

What makes Secure RMA different from standard next-business-day RMA?
Standard RMA requires you to return the failed unit to Fortinet. Secure RMA waives that requirement, letting you keep — and physically destroy or retain — the defective device on-site. This prevents any possibility of configuration data leaving your premises.
Why can’t I simply remove the storage media from a FortiGate 30G before returning it?
Fortinet products store configuration data on solid-state media that is not field-replaceable. Removing it would void the warranty. Secure RMA is the supported path for environments that cannot tolerate any physical device leaving the site.
Does this 1-year Secure RMA subscription require a specific FortiCare support level?
Secure RMA is an add-on to your FortiCare plan. Standard next-business-day RMA replacement is already included with FortiCare Premium and Elite. Secure RMA extends that by allowing non-return of the defective device, regardless of whether you are on Premium or Elite.
What industries typically use Secure RMA on the FortiGate 30G?
Healthcare organizations subject to HIPAA, financial services firms, government contractors with data handling requirements, and legal or professional services firms often use Secure RMA when their compliance frameworks require that no equipment containing configuration data leaves the controlled environment.
Is the Secure RMA subscription delivered electronically and available outside Canada?
Yes. The subscription key is delivered by email within 0-1 business days and can be registered on any FortiGate 30G worldwide through the Fortinet Support Portal. There are no geographic restrictions on activation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-30G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FG30G-301-02-12

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