Fortinet FortiGate 30G Secure RMA Service, 5-Year (FC-10-FG30G-301-02-60)

A five-year hardware support commitment on the FortiGate 30G means planning ahead for failure scenarios across that entire window. For organizations in regulated sectors, the standard RMA process creates a problem: the defective unit must go back to Fortinet, and the FortiGate stores configuration data on non-field-removable solid-state media. The FC-10-FG30G-301-02-60 Secure RMA subscription solves this by letting you keep the failed device permanently.

What Secure RMA Covers

The FC-10-FG30G-301-02-60 is a 5-year Fortinet Secure RMA service subscription for the FortiGate 30G. When hardware fails during the coverage period, Fortinet ships a replacement unit as normal. The difference is that the defective device does not need to be returned. You can retain it, physically destroy it under your own procedures, or securely dispose of it, ensuring no configuration data ever leaves your controlled environment.

Who Uses Secure RMA

Secure RMA is specifically designed for organizations operating under data handling requirements that treat hardware as a data carrier: healthcare environments under HIPAA, financial institutions, federal contractors, and professional services firms bound by client confidentiality frameworks. A five-year term is common in these sectors because equipment replacement cycles and compliance renewals align to longer windows.

Activation and Delivery

DataCenter360.ca delivers the Secure RMA subscription key electronically within 0-1 business days. Activation is completed through the Fortinet Support Portal under the FortiGate 30G’s registered serial number. Once active, the non-return entitlement is on file with Fortinet for the duration of the 5-year term.

FortiCare Support Tiers and RMA Context

Secure RMA is an add-on to your FortiCare device support contract. The table below shows how hardware RMA and support response times vary across the three FortiCare tiers, so you can confirm the right support level alongside this Secure RMA subscription.

For FortiGate 30G class devices, FortiCare Premium is typically the appropriate base tier. Secure RMA then layers the non-return entitlement on top of the advanced replacement hardware service included in Premium.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Secure RMA subscriptions sold through our channel are registered directly with Fortinet, and the non-return entitlement is fully recognized by Fortinet’s support team. Electronic delivery worldwide, processed same business day, no shipping cost.