Fortinet FortiGate 30G Secure RMA Service, 3-Year (FC-10-FG30G-301-02-36)

Three years of Secure RMA coverage gives a FortiGate 30G deployment a predictable hardware support window without locking into a five-year commitment. For organizations that align compliance renewals to a 3-year budget cycle, this term matches the natural rhythm of your infrastructure planning.

What the 3-Year Secure RMA Service Covers

The FC-10-FG30G-301-02-36 activates a 3-year Fortinet Secure RMA entitlement on your FortiGate 30G. In the event of hardware failure during this period, Fortinet ships a replacement device. The defining feature: the failed unit does not need to be returned. You retain it on-site and handle disposal under your own procedures, keeping all stored configuration data out of the return shipping chain entirely.

The Data Security Problem Secure RMA Addresses

FortiGate appliances store configuration data on solid-state media integrated into the mainboard. This media is not field-removable without voiding the warranty. For organizations in healthcare, finance, legal, or government sectors, sending a device with non-removable storage back to a third party creates a compliance risk. Secure RMA closes that gap at the device level.

Activation and Electronic Delivery

The subscription key is delivered by email from DataCenter360.ca within 0-1 business days. You register it in the Fortinet Support Portal under your FortiGate 30G serial number. The 3-year Secure RMA entitlement is then active for that device and recognized by Fortinet’s support team when a replacement request is filed.

FortiCare Support Tiers and RMA Context

Secure RMA works alongside your FortiCare device support plan. The table below shows the RMA and support response levels across the three FortiCare tiers to help you confirm the right combination for your coverage requirements.

Secure RMA adds the non-return entitlement on top of whatever hardware replacement service your FortiCare tier already includes. Premium and Elite tiers both provide advanced replacement as the base RMA service.

Buying From DataCenter360.ca

When you order through DataCenter360.ca, the Secure RMA subscription is registered with Fortinet through an authorized Select Partner channel. The non-return entitlement is fully on file with Fortinet’s support team, so there are no ambiguities when you file a replacement request. Worldwide electronic delivery, no shipping cost, same-day order processing.