Fortinet FortiGate 400F-DC Priority RMA (Next Calendar Day), 1-Year (FC-10-FD4H0-210-02-12)

When a FortiGate 400F-DC firewall fails in a production environment, every hour it sits offline translates to a measurable operational risk. The Priority RMA (Next Calendar Day) service — SKU FC-10-FD4H0-210-02-12 — is a 1-year add-on that closes the replacement gap: once a hardware failure is confirmed, Fortinet ships a replacement unit by courier and it arrives the next calendar day, including weekends and public holidays.

What This Service Covers

The -210- Priority RMA is a hardware replacement acceleration service layered on top of your existing FortiCare support contract. It does not replace or extend the FortiCare tier itself. When a covered hardware failure on the FortiGate 400F-DC is verified, Fortinet dispatches a replacement device via courier to arrive within the next calendar day, in accordance with the applicable country cutoff time. The service covers weekends and statutory holidays — the gap that standard next-business-day Advanced Replacement leaves open.

• Next calendar day hardware replacement delivery after failure confirmation
• Weekend and holiday coverage included
• Requires an active FortiCare Premium or FortiCare Elite contract on the same device
• Covers the FortiGate 400F-DC (DC-power variant) specifically

Who Needs This Service Level

The 400F-DC is the DC-power variant of the FortiGate 400F, purpose-built for data center environments where AC mains are not standard. At that tier, the firewall typically handles segmentation or perimeter duties for a data center floor or colocation space. In those contexts, standard next-business-day RMA creates a real exposure — a Friday failure could leave the unit down through an entire weekend. Priority Next Calendar Day delivery solves that specifically.

This add-on fits best for:

• Data centers and colocation facilities running 24/7 with no tolerance for multi-day hardware gaps
• High-availability (HA) pairs where replacing the failed node quickly is critical to restoring redundancy
• Organizations on FortiCare Premium who need tighter delivery SLAs than standard next-business-day

RMA Service Level Comparison

This Priority RMA add-on (FC-10-FD4H0-210-02-12) requires FortiCare Premium or Elite on the same device — it is not eligible with Essential. The table below shows how hardware RMA and support levels compare across the three FortiCare tiers for the FortiGate 400F-DC.

Activation and Delivery

This is an electronic license entitlement. After purchase from DataCenter360.ca, the activation key arrives by email within 0 to 1 business days. You apply it through the Fortinet support portal, where it attaches to your registered FortiGate 400F-DC asset. No physical shipment occurs at activation — courier delivery only takes place if and when a hardware replacement event is triggered and confirmed by Fortinet support.

Buying From DataCenter360.ca

DataCenter360.ca carries the full FortiGate 400F-DC support catalog as an authorized Fortinet Select Partner. The 1-year Priority RMA is in stock for immediate purchase. The 3-year and 5-year terms are also available if your organization prefers aligned multi-year renewal cycles. All licensing is delivered electronically and is available to buyers worldwide, with no geography restriction on the license itself.