Original price was: CAD$1,501.27.CAD$1,210.69Current price is: CAD$1,210.69.
United States (US) Authorized DistributorAt branch locations where IT staff are present and able to handle a hardware swap, the FortiGate 51G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-GT51G-211-02-36) covers the piece they cannot control: how fast a replacement unit arrives on site. Fortinet dispatches the appliance within four hours of RMA authorization, and the 3-year term aligns coverage with the standard refresh cycle for this class of hardware at most branch deployments.
FC-10-GT51G-211-02-36 provides courier-only Priority RMA coverage for the FortiGate 51G over a 36-month term. When an RMA case is confirmed and authorized by Fortinet support, a replacement appliance ships via priority courier to the registered site address, targeting arrival within four hours. Local staff handle unpacking, installation, and basic verification. This service does not include a Fortinet engineer dispatched to the site.
This is a Priority RMA add-on. An active FortiCare Premium or Elite base contract must already be in place on the same device before this service can be activated.
Priority RMA availability depends on the active base FortiCare support level. The table below shows the key differences between the three FortiCare tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Three years covers the operational life of a FortiGate 51G in a typical branch role without the larger upfront spend of the 5-year option. Rather than committing the full 5-year term or renewing annually, a 3-year contract runs from initial deployment to planned refresh. For teams managing hardware at multiple locations with synchronized refresh schedules, 3-year RMA terms make it straightforward to renew all coverage at the same time across the portfolio.
The per-year cost for the 3-year term is lower than the 1-year option and slightly higher than the 5-year option, making it the middle ground for organizations that want predictable costs without locking in too far ahead.
When local staff can perform the swap, the courier-only 211 service is the more cost-effective choice. The on-site engineer version (FC-10-GT51G-212-02-36) dispatches a field engineer alongside the replacement unit and is the right choice when no qualified technician is present at the site. Both use the same 4-hour dispatch window; the difference is who completes the physical swap once the hardware arrives.
This is a software subscription. After ordering from DataCenter360.ca, the license key is delivered electronically and activated against the FortiGate 51G’s serial number in the Fortinet Support Portal. The 36-month term begins on the activation date. Coverage is worldwide; the device’s physical location does not affect license activation or validity.
DataCenter360.ca is a Fortinet Select Partner with the full FortiGate 51G Priority RMA portfolio: all service types (211 courier, 212 on-site, 301 secure) and all term lengths. Orders are processed electronically with same-business-day license delivery. For organizations managing Priority RMA coverage across multiple FortiGate 51G deployments, DataCenter360.ca can supply matching terms to keep renewals on a consistent schedule.
The 211 code (FC-10-GT51G-211-02-36) delivers a replacement unit by priority courier within 4 hours of RMA authorization. Staff at the site complete the physical swap. The 212 code (FC-10-GT51G-212-02-36) includes an on-site engineer dispatched alongside the replacement unit, who arrives and handles the exchange. Choose 211 when local IT can manage the swap; choose 212 when the site has no qualified technician on hand.
No. The 4-hour window begins after Fortinet has confirmed the failure, opened the RMA case, and authorized the replacement dispatch. Diagnosis and case authorization happen before the countdown starts. Include that pre-authorization phase in any recovery time estimate, as typical cases take anywhere from under an hour to several hours to reach authorization, depending on the nature of the failure.
FortiCare Premium or Elite must be active on the FortiGate 51G. Essential contracts are not eligible for Priority RMA add-ons. If the device currently has only Essential coverage, upgrade the base contract to Premium or Elite first, then activate the Priority RMA service.
Yes. The license is delivered electronically and is valid for any device worldwide. DataCenter360.ca supplies it for units in any country. The 4-hour hardware delivery component depends on Fortinet’s logistics partner coverage at the device’s physical address; availability within 4 hours can vary by region, particularly outside major metropolitan areas.
Yes. At the end of the 36-month term, renew with another 3-year contract, switch to a 1-year or 5-year version of the same 211 service, or upgrade to the on-site engineer 212 service if requirements change. DataCenter360.ca carries all term lengths and all RMA variants for the FortiGate 51G, so coverage can be adjusted at renewal to match whatever the deployment needs at that point.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-GT51G-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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