Fortinet FortiGate 51G Secure RMA Service, 3-Year (FC-10-GT51G-301-02-36)

Three years is a common planning horizon for FortiGate deployments: long enough to match a hardware refresh cycle and short enough to stay within most multi-year IT budget frameworks. The Fortinet FortiGate 51G Secure RMA Service, 3-Year (FC-10-GT51G-301-02-36) covers that window with advanced hardware replacement and a certified chain-of-custody return process for the failed unit, including a Certificate of Destruction at the end of the return process.

What This Service Provides

If the FortiGate 51G fails during the 36-month coverage period, Fortinet opens an advanced replacement: a new unit ships before the defective one is returned, minimizing downtime at the site. The defective appliance then returns to Fortinet through a documented secure process: tamper-evident packaging, a tracked chain of custody, and formal certification that the device was sanitized and destroyed to documented standards. Organizations required to demonstrate hardware disposition for compliance audits receive that documentation directly from Fortinet.

This is a Priority RMA add-on and requires FortiCare Premium or Elite to be active on the same device.

FortiCare Tiers and Priority RMA Eligibility

Secure RMA layers on top of a FortiCare Premium or Elite base contract. The table below summarizes the base tier differences.

Why the 3-Year Term

The 3-year option is particularly common in two situations. First, organizations that purchased the FortiGate 51G under a 3-year enterprise bundle and want their RMA coverage to expire at the same time as the security subscription, avoiding a misaligned renewal cycle. Second, organizations with moderate procurement overhead that prefer fewer renewal touchpoints than an annual contract, without committing the full capital of a 5-year term. The effective per-year cost is lower than the 1-year option while preserving flexibility before the hardware’s end-of-life.

Activation and Delivery

FC-10-GT51G-301-02-36 is a software subscription. Purchase from DataCenter360.ca, and the license key is delivered electronically. Register it in the Fortinet Support Portal against the FortiGate 51G serial number, and 36-month coverage begins on that activation date. No hardware ships at purchase time; only when an actual RMA event occurs during the coverage period does a physical replacement enter the process.

Other Term Lengths Available

The 1-year term (FC-10-GT51G-301-02-12) is available for annual-cycle purchasing, and the 5-year term (FC-10-GT51G-301-02-60) suits deployments with a longer committed lifecycle. All three are stocked at DataCenter360.ca and deliver the same certified Secure RMA process.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca can fulfill Priority RMA subscriptions for FortiGate devices registered to customer accounts worldwide. The purchase and delivery process is entirely electronic. If you need to confirm whether your existing FortiCare contract qualifies as the required base before activating Secure RMA, contact us before ordering and we can verify quickly.