Original price was: CAD$1,925.71.CAD$1,552.99Current price is: CAD$1,552.99.
Authorized Partner for United States (US)The FC-10-F51G5-212-02-36 extends Fortinet’s highest-tier hardware replacement service across a 3-year window for the FortiGate 51G-5G. When a hardware fault is confirmed, a courier reaches your site with a replacement unit within 4 hours and a Fortinet field engineer arrives to handle the physical rack-and-cable work. Three years of this coverage protects a mid-term deployment without committing to the full 5-year term.
This subscription activates the -212- Priority RMA tier for the FortiGate 51G-5G. On a confirmed exchange, Fortinet dispatches a replacement unit via courier to arrive within 4 hours, and sends a field engineer on-site separately. The engineer racks and cables the replacement appliance and, upon request, takes the defective unit away. Priority RMA coverage includes weekends and holidays throughout the 3-year term.
This is a Priority RMA add-on. FortiCare Premium or FortiCare Elite is required as the base device-level support contract for the same FortiGate 51G-5G. Essential-tier customers are not eligible.
Here is how FortiCare tiers compare for hardware replacement on the FortiGate 51G-5G:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
A 3-year Priority RMA add-on is common when the FortiGate 51G-5G is mid-cycle in a network refresh plan: deployed now, targeted for replacement in 3-4 years. It matches a typical multi-year operating budget cycle without the full commitment of a 5-year term. It also works well when aligning with a 3-year FortiCare Premium or Elite contract on the same device, keeping all service expiry dates in sync and simplifying renewal management.
FC-10-F51G5-212-02-36 is an electronic subscription. After checkout, the license key arrives by email within 0-1 business days. Register it in the Fortinet Support Portal under your FortiGate 51G-5G’s registered asset. On-site engineer and 4-hour courier availability are country-specific; confirm service coverage in your region with Fortinet or your local channel partner before activating.
DataCenter360.ca is a Fortinet Select Partner offering authorized Fortinet subscriptions to businesses in Canada and internationally. Every license is sourced from the authorized Fortinet channel and delivered electronically with purchase and activation details by email. Need to confirm this 3-year Priority RMA add-on fits alongside your current FortiCare contract on the 51G-5G? Our team is available before and after the sale.
Yes. Priority RMA add-ons cover weekends and holidays. Standard FortiCare Premium and Elite next-business-day advanced replacement does not extend to weekends or holidays.
FortiCare Premium or FortiCare Elite is required as the device-level support contract on the same FortiGate 51G-5G. The -212- Priority RMA add-on cannot be applied to a device running only FortiCare Essential.
Yes. Fortinet subscriptions through DataCenter360.ca are purchased as a single upfront term. The 3-year coverage activates upon registration and runs continuously for 36 months without annual renewals.
On-site engineer availability for the -212- tier is country and region-specific. Fortinet publishes a service availability list. For remote sites where -212- is unavailable, the -211- 4-hour courier option or the -210- Next Calendar Day service are alternatives worth considering.
An active term cannot be extended after purchase. At the end of the 3-year term, purchase a renewal (1-year or 3-year) or upgrade to the 5-year option (FC-10-F51G5-212-02-60) as a new subscription on the same device.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F51G5-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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