Original price was: CAD$3,209.51.CAD$2,560.78Current price is: CAD$2,560.78.
Authorized Partner for United States (US)A FortiWiFi 50G failure at a location without a local IT technician creates a double problem: the device is down, and no one qualified is available to do the swap. FC-10-FW50G-212-02-60 covers both for 5 years. When a failure case is opened, Fortinet dispatches a replacement unit and a certified on-site engineer, both committed to arrive within 4 hours. The technician handles the physical swap and confirms the appliance is operational before leaving.
The 212 Priority RMA tier combines two delivery commitments: a replacement FortiWiFi 50G shipped to arrive on-site within 4 hours of a case being initiated, and a field engineer dispatched concurrently to perform the hardware replacement. You do not need local staff to manage the swap. The engineer verifies the new unit is back online with the correct configuration before closing the case.
This is an add-on to FortiCare Premium or FortiCare Elite. It requires one of those base tiers to be active on the same device — FortiCare Essential does not support Priority RMA add-ons.
This tier fits locations where the FortiWiFi 50G is the site’s only firewall and wireless access point, downtime has a direct cost — retail floor, clinic, production branch — and no qualified IT staff are available on-site to perform a hardware swap. At those sites, waiting until the next business day for a technician is not acceptable. A 5-year term provides coverage through the full active deployment life of the appliance.
FC-10-FW50G-212-02-60 is an electronic subscription. After purchase, a license key activates the service against the registered FortiWiFi 50G in your FortiCare account. No hardware ships with the subscription itself — replacement units and engineer dispatch only happen when a failure case is opened. On-site service coverage varies by geography; confirm that your site location falls within the service area before ordering.
On-Site Priority RMA requires FortiCare Premium or Elite as the base contract. Here is how the three FortiCare tiers compare for the FortiWiFi 50G:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner selling and activating Fortinet subscriptions worldwide. The FC-10-FW50G-212-02-60 license is delivered electronically within 0 to 1 business days. Before purchasing, we recommend confirming on-site engineer availability for your specific site location — reach us through the contact page and we will check service-area coverage and help you confirm the right base FortiCare tier is in place.
When a failure case is opened under the 212 Priority RMA, a field engineer is dispatched to your location along with the replacement FortiWiFi 50G. The engineer physically replaces the failed unit, restores or verifies the configuration, and confirms the appliance is online and passing traffic before closing the visit. You do not need to assign local IT staff to manage the swap.
Both commit to a 4-hour response window. The 211 service delivers the replacement hardware only — your team performs the installation. The 212 service adds an on-site engineer who handles the swap for you. Choose 212 when you do not have qualified IT staff available at the site to perform the replacement themselves.
On-site engineer dispatch through Fortinet’s Priority RMA network is available in many regions, but coverage varies by location. Before purchasing FC-10-FW50G-212-02-60, confirm that your specific site falls within the covered service area. DataCenter360.ca can assist with that check before you order.
No. FC-10-FW50G-212-02-60 is a Priority RMA add-on that requires an active FortiCare Premium or Elite contract on the same device. If your FortiWiFi 50G only has Essential coverage, you need to upgrade the base tier first. DataCenter360.ca sells both FortiCare Premium and this service and can provide a combined quote.
The license itself is not region-locked and can be activated on a FortiWiFi 50G registered anywhere. However, on-site engineer dispatch availability depends on your physical location. If your site is outside a covered service area, the hardware replacement component still applies but the on-site engineer component may not be fulfilled. Confirm geographic coverage for your site before purchasing.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW50G-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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