Fortinet FortiWiFi 50G Secure RMA, 1-Year (FC-10-FW50G-301-02-12)

SKU: FC-10-FW50G-301-02-12

Original price was: CAD$77.67.Current price is: CAD$72.82.

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FC-10-FW50G-301-02-12 is a 1-year Secure RMA contract for the FortiWiFi 50G — allows non-return of defective hardware to protect on-site data stored on integrated flash. Requires FortiCare Premium or Elite. Electronic delivery worldwide.
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Product description

Not every organization plans hardware support commitments three or five years out. FC-10-FW50G-301-02-12 gives you 1 year of Secure RMA coverage for the FortiWiFi 50G — the ability to keep a failed appliance on-site rather than returning it — without locking into a multi-year contract. A 1-year term works well for annual procurement reviews, newly deployed devices where the long-term support plan is still being finalized, or sites that renew coverage on a fiscal-year basis.

What Secure RMA Covers

Secure RMA addresses the return obligation in standard FortiCare. When a FortiWiFi 50G fails and a replacement is shipped, the usual requirement is to return the defective unit. Secure RMA waives that requirement: the failed hardware stays on your premises, and your team handles its disposal — physically, securely, and according to your own data-handling policy. The replacement is dispatched through standard advanced replacement logistics under your active FortiCare Premium or Elite contract.

Who Uses a 1-Year Term

A 1-year Secure RMA contract fits organizations that review support coverage annually, sites that are early in a deployment and want to validate the FortiWiFi 50G’s performance before committing to longer coverage, or environments where procurement policy limits multi-year software commitments. It also applies to cases where only a partial term is needed to align expiry dates with other services on the same device.

Activation and Delivery

Purchase triggers electronic issuance of a license key that registers Secure RMA against the specific FortiWiFi 50G serial number in FortiCare. The service is active from registration date for 365 days. A FortiCare Premium or Elite contract must already be active on the same device — Secure RMA cannot be registered under Essential. Delivery via DataCenter360.ca is electronic, typically within 0 to 1 business days.

FortiCare Support Tiers

Priority RMA add-ons require FortiCare Premium or Elite. The table below shows the FortiCare tier structure for the FortiWiFi 50G and where Secure RMA fits:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca processes Fortinet service subscriptions electronically as an authorized Fortinet Select Partner. FC-10-FW50G-301-02-12 is fulfilled with a license key delivered by email within 0 to 1 business days. If you want to check that your current FortiCare tier qualifies, or need a quote that bundles FortiCare Premium and Secure RMA for the first year together, contact us before placing the order.

What is Secure RMA and why does it matter for the FortiWiFi 50G?

Secure RMA is a Priority RMA add-on that removes the obligation to return defective hardware to Fortinet when a replacement is issued. The FortiWiFi 50G stores configuration and event data on integrated flash storage. In environments where regulations or policies prohibit sending storage media off-site, standard RMA creates a compliance conflict. Secure RMA solves it by letting you retain and destroy the failed unit on-site.

Can I renew this at the end of the year?

Yes. FC-10-FW50G-301-02-12 is renewable. You can purchase another 1-year term before expiry to avoid a coverage gap, or extend with a 3-year (FC-10-FW50G-301-02-36) or 5-year (FC-10-FW50G-301-02-60) term if you decide to commit longer. DataCenter360.ca can issue a renewal quote in advance of the expiry date.

Does Secure RMA include priority response times?

Secure RMA changes the return requirement but does not set a delivery time commitment for replacement hardware. Response and resolution times are governed by your underlying FortiCare tier (Premium: 1-hour critical-issue response; Elite: 15 minutes). If you also need a 4-hour hardware delivery commitment, add the FC-10-FW50G-211-02-12 Priority RMA service alongside your FortiCare Premium contract.

Is this service available for devices deployed outside Canada?

Yes. Fortinet service licenses work worldwide. FC-10-FW50G-301-02-12 can be applied to any FortiWiFi 50G registered in FortiCare, regardless of the country of deployment. DataCenter360.ca delivers the license key electronically to any country.

What base contract do I need before activating Secure RMA?

You need an active FortiCare Premium or FortiCare Elite contract on the same FortiWiFi 50G. The Essential tier does not include Priority RMA eligibility, so Secure RMA cannot be registered against a device that only has Essential coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW50G-301-02-12

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